Personal Assistant and Institute Administrator

About us

The Bartlett School of Environment, Energy and Resources has an exciting opportunity for an experienced PA and Administrator to join the administrative team to support the activities of the Institute of Environmental Design and Engineering and Institute of Sustainable Resources. The Institutes’ focus is on the issue of sustainability within their domains which is conducted through teaching, research and partnership engagement.

About the role

The main purpose of the role is to provide secretarial and administrative support to two Institute Directors. This will include diary management, arranging meetings and minute taking, logistical support with events, dealing with correspondence, travel bookings and other administrative support. In addition, you will provide a first point of contact for staff, students, visitors and external agencies for the Institutes: advising staff on internal processes, raising purchase orders, organising internal events and dealing with telephone and email enquiries. You will also be expected to stay alert to the day-to-day needs of staff and respond promptly and appropriately as they arise.

This is a permanent role available from November 2025.

A job description and person specification can be accessed at the bottom of this page.

If you have any queries regarding the vacancy, or the application process, please contact bseer-recruitment(at)ucl.ac.uk

About you

You will be efficient, organised and take great care in attention to detail. The ideal candidate will be educated to GCSE level at Grade C or above (including Mathematics and English Language) or equivalent. They will have proven experience of providing effective PA support in a complex organisation, including the effective management of a complicated diary.

This is a busy role, in a fast-paced environment, and the post holder is expected to be adaptable, quickly assimilate information and have strong use of initiative. The role requires interaction with many people both internal and external to UCL, therefore a professional attitude, willingness to help and ability to remain tactful and assertive are required in order to execute the duties outlined.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits, some of which are below:

• 41 Days holiday (27 days annual leave, 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme:Staff Support Service
• Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department holds an Athena SWAN Silver award in recognition of our commitment and demonstrable impact in advancing gender equality.

Customer advert reference: B04-06571

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