Personal Assistant (Part-Time, Job-Share, Full-time)

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Location: London – 3 days in our London office

Closing date for applications: 5th November 2024

The opportunity:

Are you an experienced Executive or Personal Assistant looking for a new role? Or are you very organised and personable and think you would make a great executive or personal assistant?

An exciting opportunity join our UK Commercial insurance business, supporting the Head of Customer Management Team and senior direct reports. 

This is a London Market facing team, and it is expected that you will be in the office at least three days per week.

We’re looking for someone who is proactive and highly organised with excellent communication skills, capable of managing multiple priorities and confidential matters with the utmost professionalism.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

As the Executive Assistant, some of your responsibilities will include:

  • Performs confidential administrative work
  • Organises and prioritises own assignments to ensure timely and accurate completion of work
  • Greets and directs internal and external guests
  • Handles internal customer and employee inquiries
  • Prioritises / responds to e-mails
  • Composes routine and non-routine correspondences from brief notes, oral or written instructions
  • Controls, coordinates, and maintains complex schedules and coordinates meetings, appointments and other activities
  • Coordinates travel logistics using the Egencia tool
  • Prepares expense reports and handles payments for expense items for the Head of CDM and senior CDM leaders
  • Provides appropriate data and analysis for monthly financial reporting to support financial decision making
  • Prepares HR reports and supports various HR processes
  • Identifies and complies with the main principles relevant to legal and regulatory controls that govern standard work practices
  • Monitors business processes in order to identify opportunities for improvement
  • Provides support in organising internal/external events
  • Taking minutes at meetings
  • Supports in producing presentations in advance of internal/external meetings
  • Provides general administrative services to internal customer groups and supports employees in the processing of transactions.
  • Provide support to wider team members
  • Works coherently with the assistant community to ensure best practice is carried out.

What are we looking for?

  • Previous experience of supporting senior members of staff
  • Administrative experience including, complex diary management, organising travel and events management
  • Advanced knowledge of PowerPoint, Microsoft Word, Microsoft Excel and Outlook
  • Ability to work proactively with minimal supervision and in a demanding environment
  • High levels of accuracy and strong attention to detail
  • Strong network of support (or ability to quickly build one) and able to find ways to get things done
  • Effective Communication
  • Problem solving
  • Relationship management
  • Appreciation of importance of maintaining confidentiality

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions – then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

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