Description
Position Title: Human Resources and Office Coordinator
Reports to: Human Resources Director
Location: Boston MA; At least 3-4 days per week onsite at our Boston office from 9am-5pm (generally Tues-Thurs, with occasional variation based on organizational need); Remaining days can be either in-office or remote.
Employment Type: regular, full-time, nonexempt, hourly (40 hours/week)
Position Overview:
The Human Resources (HR) and Office Coordinator is a key member of the team that delivers HR services to Partners In Health (PIH) U.S.-based employees as well as supports the administrative functions of the PIH Boston office. The Coordinator has primary responsibility for implementing core HR processes, serving as a primary liaison to vendor partners, and will be responsible for other HR projects as needed.
This role will also support the administration and operational needs of the Boston office to ensure organizational effectiveness, efficiency, and safety. This role presents an opportunity to work on a collaborative team, interface with PIH employees around the world, and develop and enhance a wide variety of skills in service to a global organization that is relentlessly committed to improving the health of the poor and marginalized.
Responsibilities:
HR support: (60%)
- Manage onboarding and offboarding processes, process documentation for PIH staff (including role changes, reclassifications, progressions and promotions, etc.), and lead new hire orientation, including Passport Orientation sessions.
- Communicate HR programs and policies to U.S.-based employees and managers and PIH’s U.S. expatriate population; serve as a knowledgeable resource to staff and partners and provide timely and proactive support to address staff questions, including managing our HRHelp inbox, regular all-staff bulletin, etc.
- Manage department scheduling and support the team in planning and logistics related to staff meetings and convenings.
- Coordinate administrative tasks related to international and temporary assignments as needed
- Lead and participate in HR and cross-team projects as needed, including conducting research, preparing documents, managing event logistics, and tracking deliverables.
Office Management support (40%)
- Work collaboratively with supply chain, IT, and Development departments to oversee procedures for management and distribution of incoming and outgoing supplies, mail, and packages.
- Manage organizational relationships with vendors who provide services to the office, including building management, office cleaners, and office suppliers, among others.
- Provide onsite support for meetings and convenings during business hours for all departments based on organizational need.
- Serve as the primary contact for all stakeholders – internal and external – who interface with the office space, including management of building access via online system. Be present in PIH’s Boston office 3 days per week, 9am – 5pm (generally Tues-Thurs, with varying schedule depending on organizational need); remaining days can be remote or in office as preferred.
Qualifications:
- Bachelor’s degree, and 1-2 years of relevant experience required; or 2-3 years relevant experience, working in human resources and office coordination preferred.
- Exceptional organizational and analytical skills.
- Strong customer service orientation, with a proactive and helpful mindset.
- High proficiency in working with information and technology systems.
- Good problem-solving and decision-making skills.
- Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries.
- Proficiency in French, Haitian Kreyol, or Spanish is a plus.
- Interest in social justice is strongly desirable.
Organizational Profile:
Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.
As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states, and municipalities.
Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Pay and Benefits:
The pay for this position at commencement of employment is expected to be $46,000/year.
Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with employer match, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee’s eligible dependents. Full time employees will receive 15 days of vacation, 12 sick days, 3 personal days, and 3 volunteer days in addition to paid time off during the week between Christmas and New Year’s Day, the week of July 4th, and 11 additional holidays annually.