PMO Support Officer

PMO Support Officer

Swindon – flexible and hybrid working options

Band C – £26,406

UKSBS is a public sector shared service centre providing high quality HR, Payroll, Finance, Procurement and IT services and expertise to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British people and the UK economy.

Our people are the heart of our success. We are always looking for talented individuals to join our team and play a part in that success that’s why we invest and grow our workforce. In return for your talent and contributions, we offer flexible and family friendly working arrangements, a generous benefits package, an inclusive working environment that values your contribution, and opportunities to develop your skills and career with us.

It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation.

In line with the Government’s Shared Services Strategy, the Matrix Programme is intending to deliver modern, cost-effective and scalable shared business services to nine departments (the Policy Cluster), with UKSBS as the provider, flexibly meeting changing Government requirements, and driving innovation to optimise efficiencies and enhance user experience. The Programme will also implement a new modern SaaS ERP platform, from which UKSBS can deliver these services, driving harmonisation and significant business change across the Departments. This is a large, complex multi-year programme.

To further support the programme we are now seeking an experienced PMO Support Officer. 

The role will require responding to different types of challenges and tasks on a daily basis in a fast-paced environment. You must be able to react quickly and independently to requests, with the ability to recognise competing priorities and take the initiative to make decisions and respond as needed.

Duties will include but are not limited to:

• Ensure all project documentation is kept up-to-date, organised, and compliant with PMO standards
• Provide secretariat function to formalised governance meetings, to include Scheduling, organising, and preparing agendas for meetings
• Record keeping
• Coordinate and schedule meetings and workshops
• Manage and maintain mailboxes
• Manage travel arrangements in accordance with the travel policy
• Act as a point of contact and coordination between project teams, PMO, and other stakeholders for administrative matters
• Provide ad hoc general administrative support to the PMO team 

Flexibility may be required to respond to the changing needs of the organisation and the service. You may also be asked to support with ad hoc projects and pieces of work relevant to your role in line with Matrix programme business requirements. 

Knowledge, skills and behaviours: 

• Educated to GCSE level or equivalent, including Maths & English
• Experience gained in either PMO Support or similar administrative environment
• Experience of taking and producing good quality, timely Minutes, Actions and Documentation 
• Willing to do training (Any Agile or PRINCE Certification) 
• Excellent interpersonal and written communication skills, 
• Good working knowledge of Excel including pivot tables and formulas 
• Experience of using SharePoint and SharePoint Online, MS Visio and Oracle would be advantageous 
• An understanding of Change and Project Management methodologies 

We look forward to hearing from you.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

Submitting an application

If you wish to apply for this vacancy, please submit your application by midnight on Sunday 26th January 2025.

You must submit a CV and covering letter as part of the application process. Your CV should set out your career history including training and qualifications, with key responsibilities and achievements. Please ensure that each entry of your career history also has a few sentences outlining a description and the key elements of that role.

We reserve the right to close the vacancy early if we receive a high volume of quality applications.

Things you need to know

To be considered, you will need to successfully obtain BPSS Enhanced clearance before commencing the role, obtaining clearance usually takes 5-10 working days.

UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore applicants must have eligibility to live and work in the UK at application stage.

Working pattern

Full-time 37 hours per week

In return for your skills and experience, we offer flexible and hybrid working arrangements. Eligibility and the degree of home working will vary depending on the requirements of the role, further details will be discussed if an offer is made.

Benefits

• A generous annual leave allowance
• Flexible working and family friendly policies
• Excellent defined benefit pension scheme
• Cycle to work scheme
• Season ticket loans
• Employment Assistance Programme
• Childcare scheme and on-site nursery (at our Swindon office)

Find out more about the benefits of working at UKSBS.

Inclusion, accessibility, and adjustments

As an inclusive and Disability Confident employer, we welcome applications from a diverse range of communities.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition, we have a duty to make reasonable changes to our processes.

Find out more about out equality, diversity and inclusion commitment and vision.

For additional information, to discuss reasonable adjustments, or if you’d like a confidential discussion please contact our recruitment specialists.

For more information on UK SBS, please visit www.uksbs.co.uk.

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