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Takes a collaborative and proactive approach to problems and acts with a strong sense of urgency to address unplanned issues.
Interviews, hires, and coordinates training of new staff following established protocols.
Trains and mentors Front Office Coordinators and Clinical Team Leads as applicable.
Regularly reviews productivity and makes staffing adjustments as needed.
Monitors and approves time and attendance and ensures proper licensure requirements for staff.
Analyzes financial data and operational metrics to monitor the progress and success of each practice location and positively engages all team members to ensure results are achieved.
Reviews daily audits, signs off on them daily, and faxes the completed audit to the CBO.
Oversees the patient portion of accounts receivable.
Monitors inventory and places orders for supply (and/or delegates to appropriate colleagues as defined).
Owns employee and provider retention and makes impactful improvements.
Leverages excellent communication skills and acts with honesty and integrity in all aspects of the role, creating a positive and engaged culture while serving as a true champion for change management.
Responds to requests from all stakeholders in a timely manner.
Solution-oriented with a proactive approach to daily operations and finances.
Participates in marketing activities to develop relationships with community physicians and various referral sources.
Assures practices are in full compliance with company policies, regulations, and legal requirements.
Leads staff to provide the highest quality clinical care and customer service and ensures the practice complies with industry and company standards.
2 years of supervisory experience.
Responsible for all coordination with landlord and preferred vendors for site issues.
Workweek: Flexible shifts.
*Background Requirements:
*Candidates must pass a background check. Convictions will be reviewed on a case-by-case basis; convictions will not necessarily bar a candidate’s employment.
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