Practice Support Specialist – Parma

Location: Parma Health Center

Biweekly Hours: 80.00

Shift: 0700-1830

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Enhances the operational flow of the assigned practice/medical service at the main campus satellites, and affiliated community partners. Performs a variety of duties to support the department and assigned faculty members. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required: High school graduate or passage of a high school equivalency exam. Minimum three years of relevant experience. Proficient PC skills with Word, Excel, Access, Adobe Acrobat, PowerPoint and the Internet. Excellent writing and interpersonal skills. Excellent customer service skills. Demonstrated organizational skills, communication skills and problem solving. Ability to work independently within a team environment. Ability to effectively communicate with a diverse group of individuals. Preferred: Associate’s or Bachelor’s Degree. Related experience in a medical practice. Experience working in an educational/medical research setting. Medical terminology. Medical program coordination experience. Bilingual Spanish based on departmental need. Physical Demands: May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job related documents. Ability to use computer.

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