Principal Quality Engineer – Phoenix, AZ

Job Summary:

Understand, improve, and tightly execute Quality related processes to support delivery of product, improve customer satisfaction, and achieve internal business goals. Plan for and ensure the quality of product through collaborative partnerships with customers, suppliers and internal departments.

This is a hands-on role that works with a team of engineers, technicians and inspectors that are engaged through the entire life cycle of product, starting during development, continuing with transitioning of product to manufacturing, and then supporting the continuous manufacture of product.

Job Responsibilities:

• Prevent defects through use of process, supplier, manufacturing, and quality controls.
• Develop and implement product quality plans, PFMEA, PPVs, control plans, etc.
• Ensure product compliance through a comprehensive set of functional tests and inspections.
• Participate in the qualification of new suppliers and internal processes.
• Understand sources of variation in the supply chain, manufacturing & test processes and control them.
• Assist in the evaluation and improvement of manufacturing processes, through lean concepts and APQP.
• Lead robust 8D root-cause and corrective action, working with engineering, suppliers and customers.
• Effectively review, implement, and flow down changes (ECOs) into manufacturing and the supply chain, including material disposition actions.
• Execute processes for non-conforming material and the efficient management of MRB.
• Drive effective failure analysis, and responsive communication to customers.
• Facilitate continuous improvement of product and process throughout the organization. Drive effective corrective action.
• Monitor, measure and communicate metrics (KPIs) on a predicted cadence.
• Review customer scorecards and ensure alignment of improvement initiatives to customer satisfaction.
• Interface and communicate with customers regularly, providing quality status as required.
• Promote adherence to the Quality Management System (AS9100), and drive improvements.
• Participate in internal and external audits and provide results.
• Facilitate Quality Clinics with Engineering and Production to monitor production yields and drive improvement actions
• Develop and Maintain visible Quality KPI’s and associated actions (COPQ, FPY, DPPM)
• Support Industry QMS Standards by conducting periodic internal assessments to AS9100; develop, monitor, and re-define internal operating procedures where needed.
• Monitor and Drive COPQ initiatives, Scrap Reduction, Escapes, Rework
• Address production-related Quality issues as they arise, utilizing 8D methodology for RCCA
• Assist with ESD, Environmental Control and FOD Programs as necessary.
• Development of Manufacturing Quality Plans based on customer SOW.
• Support First-Article Inspections as required.

Required Qualifications:

• BS in a technical discipline.
• Minimum of 5-10 years’ experience in a quality or process engineering position for complex aerospace programs and systems. PCBAs, or related product experience, is a plus.
• Ability to establish and maintain effective working relationships within and across departments and the company to support organization strategies.
• Ability to maintain the professional competence, knowledge, and skill necessary for the performance of all assigned responsibilities.
• Knowledge of relevant quality standards, methods and practices.
• Knowledge of fault trees and statistical process control.
• Experience working in a matrix organization, supporting multiple products and projects.
• Experience with Agile PLM (or similar), Oracle, SolidWorks, Jira, and Jama software, is a plus.
• Outstanding written and verbal communications skills.
• Proven record of initiative, problem solving and the ability to recognize and implement improvements.

Mercury Systems is a technology company that makes the world a safer, more secure place. We push processing power to the tactical edge, making the latest commercial technologies profoundly more accessible for today’s most challenging aerospace and defense missions. From silicon to system scale, Mercury enables customers to accelerate innovation and turn data into decision superiority. Headquartered in Andover, Massachusetts, Mercury employs more than 2,300 people in 24 locations worldwide. To learn more, visit mrcy.com

Our Culture

We are committed to making Mercury a great place to work, no matter where our employees are located. We offer a casual and enjoyable atmosphere that allows employees to learn and grow. We help and care for one another and work as one to achieve results for us and for our customers. We value communication and transparency, and strive to foster two-way dialogue at all levels of the organization. We are committed to lifelong learning, offering comprehensive skills training and tuition reimbursement. Whether you’re just starting out on your career journey or you are an experienced professional, it’s important to us that you feel recognized and rewarded for your contributions.

To find out more about Why Mercury?, or visit the Mercury Community or find answers to general questions at Mercury FAQs

Mercury Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Mercury Systems is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job Application process may contact the number below for assistance.

(978) 256-1300

Click here read about our recent press release.