Principal Quality Engineering (Product Testing & Audio Engineering)

At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

Crestron Electronics is seeking a Principal Quality Engineer of Audio to lead and develop our audio testing team in a fast-paced, dynamic environment. This position requires a hands-on leader who can drive quality initiatives and manage a highly skilled team with a focus on audio performance, reliability, and innovation. You will have the opportunity to shape Crestron’s audio test strategy, cultivate a technically advanced testing environment, and guide our resources to deliver world-class audio solutions.

The ideal candidate brings a strong passion for delivering high-quality audio products, a creative mindset for identifying customer-impacting issues, and the ability to drive continuous improvements in testing processes. This role will be critical in ensuring Crestron’s audio solutions meet and exceed customer expectations across various markets. The Audio Principal QE will focus on testing a wide range of products, including digital signal processors, amplifiers, microphones, speakers, and audio-over-IP solutions, ensuring seamless performance in complex environments.

We are looking for someone with excellent communication skills to collaborate effectively with stakeholders, a keen understanding of both manual and automated testing methodologies, and a commitment to fostering a culture of quality and continuous learning within the team.

RESPONSIBILITIES:

• Define and execute the strategic vision for the Audio Quality Engineering team, ensuring high-quality audio products and components.
• Assess and optimize both objective and subjective product performance, addressing challenges such as third-party integrations, networking complexities, and acoustic variations.
• Act as the subject matter expert for audio quality, driving decisions to meet diverse user needs and expectations.
• Attract, mentor, and retain top talent, fostering a culture of critical thinking and problem-solving.
• Build positive, productive working relationships across internal and external stakeholders.
• Analyze patterns and trends from data collected across multiple sources to improve audio product performance.
• Develop and implement efficient test processes, procedures, and automation strategies to ensure timely and cost-effective product releases.
• Collaborate with the security team to meet Crestron and regulatory requirements for audio products.
• Work closely with Technical Product Support teams to identify typical, atypical, and challenging use cases for continuous quality improvement.
• Partner with Engineering, Product Development, Production, Marketing, and Quality teams to enhance overall productivity.
• Team oriented (We before me); strong interpersonal skills.

REQUIREMENTS:

• Master’s Degree in Electrical Engineering or equivalent relevant experience.

EXPERIENCE (minimum of):

• 10+ years of relevant experience in audio product testing, with a focus on professional audio equipment and voice solutions.
• 5+ years of experience delivering high-quality audio products, including digital signal processors, amplifiers, microphones, and audio-over-IP solutions.
• 5+ years of experience leading test teams, driving performance improvements and fostering a culture of quality.
• Proven ability to define strategic goals for audio quality engineering operations.
• Strong skills in evaluating product performance in complex environments involving third-party devices, networking, and acoustics.
• Deep knowledge of audio quality technologies, including Perceptual Audio Quality, Acoustic Echo Cancellation (AEC), Noise Suppression, Reverb Removal, Mixing, Gain Control, Equalization, Power Amplifiers, Beamforming, Spatial Filtering, Multichannel Audio, Audio over IP, Unified Communication Platforms, Music Streaming Services.
• Ability to make sound technical decisions that balance performance and user experience.
• Experience mentoring and developing teams.
• Strong analytical skills to identify and address patterns and trends.
• Excellent learning agility to quickly grasp new technologies and apply existing knowledge across domains.
• Highly organized and detail-oriented, with the ability to meet deadlines in a fast-paced environment.

TECHNICAL SKILLS

• Strong understanding of perceptual audio quality, acoustic performance testing, and customer use case validation in both lab and real-world environments.
• This role requires familiarity with various tools and audio testing equipment, including:
• Audio Testing Equipment: NTi Audio XL2, Audio Precision analyzers, Audacity, Adobe Audition, Sound Level Meters, SPL Meters
• Measurement Tools: Oscilloscopes, Multimeters, Signal Generators
• Audio Libraries and Protocols: AES67, Dante, AVB, SIP, Bluetooth Audio, SPDIF, RTP, MADI
• Bug Tracking Systems: Jira or similar tools
• Collaboration Tools: Microsoft Teams, SharePoint
• Network Analysis Tools: Wireshark, Fiddler

Nice-to-Have Skills:

• Familiarity with machine learning techniques applied to audio processing.
• Experience in cloud-based audio services and streaming platforms.
• Strong understanding of cybersecurity best practices related to audio devices.

OTHER REQUIREMENTS

• Ability to work effectively in a fast-paced environment and deliver quality software to production within tight schedules is required.
• Track record of completing assignments on time with a high degree of quality is critical.
• Excellent team player with a consistently positive attitude and collaborative approach to problem solving, options analysis and continuous improvement of process, team and systems.
• Ability to multitask and manage multiple large-scale projects is critical.
• Team oriented; strong interpersonal skills is essential.

Per applicable state requirements, the annual pay range for this position ($128,500 – $208,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate’s hiring location, qualifications, experience, and market factors.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together. 

EOE/M/F/D/V

• No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.

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