Process Admin Coordinator

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Position Summary

The Administrator/Process Coordinator plays a critical role in ensuring the smooth and efficient operation of administrative processes across departments. This position supports process improvement, documentation, compliance, and coordination of daily administrative tasks. The ideal candidate is highly organised, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities:

  • Coordinate and monitor administrative processes to ensure workflow efficiency and compliance
  • Develop and maintain standard operating procedures (SOPs) for administrative functions
  • Collaborate with department heads to streamline internal processes and remove bottlenecks
  • Updating and managing documentation, including Excel spreadsheets
  • Schedule and coordinate meetings, events, and travel arrangements as needed
  • Support procurement, invoicing, and budget tracking processes
  • Act as a point of contact between internal departments and external stakeholders, i.e. Video Bet
  • Management of package requests
  • Provide weekly scheduling updates on process performance, identifying areas for improvement to UK Operations
  • Ensure compliance with company policies and industry regulations

Qualifications

Required Skills and Qualifications:

  • Proven experience in an administrative or coordination role – essential
  • Strong organisational and multitasking abilities – essential
  • Excellent written and verbal communication skills – essential
  • Proficiency in Microsoft Office Suite (including Excel) – essential
  • Ability to work both independently and collaboratively within a team – essential
  • Attention to detail and problem-solving mindset – essential
  • Familiarity with ISO – desirable

What’s in it for you?

  • Competitive salary and performance bonus
  • 8% employer pension contributions
  • 33 days’ holiday (inc. Bank Holidays)
  • Paid leave to work on charitable projects
  • Access to Reward Hub, a reward platform offering shopping and lifestyle discounts/cashback
  • Employee Assistance Programme
  • Training, support and career development
  • Cycle to work scheme

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