Process Improvement Analyst

The Process Improvement Analyst supports departmental initiatives that enhance operational efficiency, standardization, and quality outcomes across Comagine Health’s Care Management (CM) division. This role applies Lean, change management, and continuous improvement methodologies to analyze workflow and care management systems, support project execution, and develop recommendations that align with organizational goals. Under the guidance of the Manager of Quality and Process Improvement, the Process Improvement Analyst collaborates with both clinical and non-clinical teams to promote and advance continuous quality improvement throughout the Care Management department.

education:

Undergraduate. Work experience may be substituted.

Certifications:

Six Sigma, Lean or other process improvement/change management certification (preferred)

Registered Nurse (preferred)

Years of Experience:

Minimum of seven years of professional experience in healthcare operations.

Minimum of four years of healthcare quality and/or process improvement experience applying Lean, Six Sigma, or other continuous improvement tools and techniques.

Competencies:

• Knowledge of process improvement tools (e.g., process mapping, cause-and-effect analysis, Pareto charts, run/control charts).
• Strong data analysis skills, including use of Excel, and familiarity with BI tools (e.g., Power BI, Tableau).
• Ability to analyze and interpret data to support improvement recommendations.
• Strong facilitation and collaboration skills across clinical and non-clinical teams, including executives.
• Strategic thinker with the ability to execute at the operational level.

Job Duties:

Process Analysis and Improvement Support.

Implementation Project Support.

Training.

Data Analysis.