Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
Job Description
A Produce Lead is responsible for stocking and displaying fresh produce products while providing exceptional customer service that consistently exceeds expectations. Reports to the Fresh Market Manager.
Stocks, rotates and faces fresh produce products according to department procedure; trimming, washing, culling and crisping produce to ensure quality and freshness and limit shrink
Provides excellent customer service by greeting, assisting customers, taking special orders and responding to customer inquiries and complaints
Receives product deliveries, ensures order and invoice accuracy and notes discrepancies according to established departmental procedures to ensure freshness and quality
Checks to ensure that all floor sets, visual presentations, signage placement, etc. are faced and merchandised attractively as per quality standards
Ensures all items are rotated by first in first out (FIFO) standards
Organizes and maintains back stock and warehouse storage according to department standards
Communicates respectfully and effectively with customers on upcoming events, new merchandise and product replenishment to increase sales
Maintains a safe and cleanly work environment according to all department procedures, federal and state regulations
Communicates fresh produce needs, adjustments, and problems to the Market Manager promptly and efficiently
Performs other duties as required or assigned
Qualifications
High school diploma or equivalent preferred
Experience in a grocery setting preferred
Ability to understand and implement written and verbal instructions
Ability to perform simple mathematical calculations
Ability to effectively multitask and organize workflow
Excellent communication and customer service skills
Job Requirements
Ability to exert well-paced mobility for up to 8 hours in length
Ability to stand, bend, stoop, and lift up to 50 pounds in weight
Ability to use hand truck, cart, box cutter, ladder, label maker and cleaning supplies