Product Manager (Infrastructure Solutions)

Job Summary 

The Product Manager will contribute to defining Infrastructure Solutions product / solutions roadmap by consolidating global Voice of Customer data to define market solutions primarily oriented, but not limited, to data center industry; Collaborate with cross-functional teams to ensure offering meets market needs. The Product Manager will so define product / solution requirements; establish and communicates benchmarks for competitive landscape to Product Management team; and identify value proposition by customer type. This position will support Product line managers, Solution architects and Application Engineers with solution proposals and technical studies. Infrastructure Solutions are complex products or solutions mostly related to prefabricated units which consists of Uninterruptible power, power distribution, cooling and white space infrastructure.

Responsibilities:

• Subject Matter Expert on Power Infrastructure Solutions for executive, marketing, and sales teams.
• Analyze Voice of Customer and provide intelligent and effective ideas, proposals or solutions
• Analyze cost and propose improvements
• Analyze competitor products, documenting strengths, and deficiencies in core functionality.
• Gather information and analyze new trends and technology
• Gather and consolidate market intelligence by interfacing with Sales team and Solution Architects.
• Collaborate with cross functional teams to implement new technology in Infrastructure Solutions offering.
• Perform and maintain patent reviews for new offerings. Document data and provide details while interfacing with legal team.
• Work with Product Marketing team on creation of White Papers, Application Notes, Case Studies, and Articles.
• Provide on-site critical customer consultations when required.
• Interface with other Vertiv product and engineering teams to coordinate integration with other hardware and/or software solutions.
• Provide training.

Requirements:

• Bachelor’s Degree (BS or BA) in Engineering (Electrical or Mechanical)
• 5+ years relevant industry experience
• Strong knowledge of relevant customer segments
• Technical expertise to translate customer needs/pain points to solutions
• Strong written/oral communication, especially in communicating customer needs and value propositions
• Effectively communicates technical information and complex ideas to technically diverse audiences.
• Strong research and analytical skills
• Advanced knowledge in MS Office applications with specific emphasis on Excel, Intermediate knowledge of AutoCAD.
• Informative knowledge about of BIM and CFD tools.
• Please note minimum and preferred requirements for education. This includes degree, specializations and certifications.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

About Vertiv

Vertiv is a $6.9 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. 

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.

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