Professional Services Resident Consultant / Senior Professional Services Resident Consultant – AMS

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We’re looking for an experienced Consultant to join our AMS team. Reporting to the Manager Professional Services, you’ll be responsible for:

• Be a customer’s ‘Go-To’ resource for all matters related to their ZS deployment
• Deliver best practices guidance for managing ZS deployment.
• Help with customer specific requirements and provide solutions.
• Answer questions about the product capabilities, features and configuration.

What We’re Looking for (Minimum Qualifications)

• 8+ years’ experience for this role in similar positions (Professional service consultant, Network/Security specialist, Technical Account Manager, Support/Escalation Engineer or a SOC Engineer).
• You will follow a hybrid work model, requiring in-office attendance as determined by leadership.
• This role is primarily an individual contributor position without managerial responsibilities. However, as an IC, you are expected to play a crucial role as a team player, collaborating effectively with colleagues to achieve common goals.

What Will Make You Stand Out (Preferred Qualifications)

• Experienced in Network and Security solutions and customer facing/field role.
• Working knowledge of authentication systems such as SAML, LDAP and MS Active Directory
• Knowledge of solutions built on Microsoft Azure, Amazon Web Services and other leading cloud platforms
• Knowledge of Hypervisors: VMware, Hyper-V, and KVM
• Industry certifications such as Cisco, Juniper, and Palo.

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to DEIB, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Time off plans for vacation and sick time
• A flexible time off policy
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

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