Professional Support – Corporate

Professional Business Support Administrator

Division – Payments and Digital Assets

Salary – National (Edinburgh and Leeds) ranging from £25,000 to £31,200 and London £27,500 to £34,300 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

You will be supporting within the Payments and Digital Assets division, liaising across two teams to support with various administrative tasks such as organising meeting invites, setting up team away-days, fulfilling recruitment needs and assisting in team operational tasks. You will liaise closely with other colleagues in similar supporting divisions such as Personal Assistants (PA) and Professional Business Support (PBS) colleagues to ensure the effective running of the department, playing a key role prioritising organisational engagements.

What will you be doing?

• Working closely with colleagues within the teams to ensure the effective running of the department
• Management and regulation of diaries including co-ordinating attendance of external meetings, including meeting room bookings, travel, accommodation, and expenses
• Managing and being accountable for joiner/mover/leaver IT requirements and resolving ad hoc issues or queries on behalf of the managers
• Working alongside local Personal Assistants (to the Heads of Department and the Director) to manage and coordinate the departments administrative activities, including ensuring there is adequate administrative cover

What will you get from the role?

• The opportunity to work in a busy and challenging environment with a broad and varied workload
• Involvement in a high-profile area of the business, dealing with highly topical issues
• Interaction with a range of internal and external contacts
• The opportunity to establish and build a good network of working relationships with colleagues at all levels across the FCA
• Training and personal development

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience of strong diary management using Microsoft Outlook
• Experience managing key administrative tasks using Microsoft Word, Excel & PowerPoint
• Experience in managing room-booking systems and arranging travel

Essential

• Sound knowledge and confidence using OneNote, Outlook and other similar packages, and the ability to get up to speed quickly with new systems
• Excellent spelling, grammar and written communication skills
• Ability to work autonomously, prioritising and working under pressure and to tight deadlines whilst maintaining accuracy
• Flexibility to adapt and react to changing circumstances, reprioritising as necessary
• Ability to handle staff confidential data with a high degree of discretion, always maintaining confidentiality
• Ability to build good working relationships & networks
• Strong oral communication skills, summarising key issues in a timely fashion

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA – Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Professional Support – Corporate
• Advert Closing Date: 21st September at 23:59pm
• CV Review/Shortlist: 23rd September
• Competency Based Interview: W/C 29th September

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact Tahir Khan at tahir.khan1@fca.org.uk

Applications must be submitted through our online portal. Applications sent via email will not be accepted.

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