Program Administrator

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Program Administrator

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Job Purpose:

The Program Administrator will assist in managing the business relationship between assigned customer and the manufacturing facility to ensure that customer expectations are met and/or exceeded.

Nature of Duties/ Responsibilities:

• Assists in managing customer backlog to meet required on time delivery, resolving AR issues, driving E&O resolution and reporting key business indicators.
• Manageall commercial aspects of the business including product margin, product pricing (Price effectively, Inventory Re-valuation), RMAs, and ECO’s with the customer.
• Responsible for all administrative aspects of the program.
• Works closely with the Program Manager and with various departments to meet program delivery goals.
• Maintains direct contact with customers and with operations personnel to ensure positive relationships are maintained and customer expectations are met
• Provides customer reporting.
• Receives customer requests and prepares documents related to processing returns (RMA).
• Updates databases.
• Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
• Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

education and experience:

• Must be proficient in Microsoft Office; Excel, Word, PowerPoint.
• Must understand contractual obligations by all parties and ensure that they are fulfilled (e.g. payment, delivery, invoice, etc.)
• 5+ years of experience in customer service or program administration
• Strong verbal and written communication skills.
• Must be able to work independently & quickly while under pressure in a fast paced environment

Sanmina is an Equal Opportunity Employer

Salary Range: $41,600 – $53,040

Actual base pay within this range (determined at the offer stage) will be based on a candidate’s years of relevant work experience, education, certifications, and skills, and is just one element of our total rewards package. The total rewards package also includes a variety of benefits, including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business and, depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program.

This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.

EEO Employer Vets/Disabled

 

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