Program Coordinator

Are you passionate about making a real difference in people’s lives? Join IRC as a Program Coordinator and play a pivotal role in connecting clients with long-term sustainable solutions!

This role offers an excellent opportunity to work in our dynamic and encouraging environment, where we impact newly arrived refugees and immigrants. You will educate clients about the Temporary Assistance for Needy Families (TANF) program, ensuring understanding and compliance. We will collaborate with clients and employment specialists to provide personalized outreach and job placements, ensuring meaningful employment opportunities for all!

Responsibilities:

Include, but are not limited to:

Lead program to secure job placements for clients:

• Meet with eligible clients to develop their Family Independence Plan (FIP) and coordinate with their employment specialist to ensure alignment with their employability plan.
• Conduct TANF Benefits trainings and provide social services resources, serving as a technical expert for clients and the team.
• Coordinate client attendance and efficient operation of weekly Vocational English as Second Language (VESL) classes administered by partner organization.
• Refer clients to English as Second Language (ESL) classes coordinated by local community colleges.
• Work with the local American Job Center and other training providers to facilitate access to vocational trainings and draft SOPs for enhanced refugee access.
• Build and maintain partnerships with local volunteer agencies and employers to create effective referral processes and identify job opportunities, ensuring clients access and secure meaningful placements.
• Establish strategic partnerships with educational institutions, vocational training providers, and community organizations.
• Assist with post-placement issues and ongoing employment needs such as monitoring client job performance, wages, and satisfaction.

Job Requirements:

Preferred: Undergraduate degree in Business, Social Work, Social Sciences, Education or a related field, or equivalent work experience.

Preferred: Minimum of 2 years’ relevant experience in immigrant services, workforce development, or economic empowerment.

Desired: Supervisory or mentoring experience.

• Proven experience in guiding clients through the US job search process. Knowledge of the Silver Spring job market is a bonus.
• Ability to work as part of a team and supervise volunteers and interns.
• Proven success in achieving goals and working effectively in a dynamic, multi-cultural environment.
• Demonstrated success in multi-cultural communication.
• Proven track record to contribute independently and as a team member.
• Self-starter with excellent problem-solving skills, able to multi-task, prioritize, take initiative, and manage time effectively.
• Proficient in English, both spoken and written; bilingual ability in Amharic, Dari, French, Kinyarwanda, Pashto, Spanish, or Swahili is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases.
• Possess a valid driver’s license, reliable vehicle, and current insurance to facilitate travel for on-site visits and client interactions.

Working Environment

• The role combines office tasks, remote work, and on-site visits within the service area.
• May require occasional weekend and/or evening work.

Source: https://reliefweb.int/job/4130690/program-coordinator