Program Lead – Downingtown, PA

Minimum Required education

Education Field of Study (if applicable)

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experience Accepted in Place of Required Education (if applicable)

*Equivalency for credited coursework and experience

Licensure and/or Certification

NADSP Certification obtained within first year of hire

Total Years Experience

Specific Experience Requirements

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Supervisory/Managerial Experience:

Additional Language (Reading/Writing/Speaking fluency):

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The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities, supervising program staff, and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Staff Management

* Provide guidance, support, and direction to staff members

* Assign duties and responsibilities to staff based on program needs and individuals’ strengths

* Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

* Ensure the safety and security of clients and staff by enforcing program policies and procedures

* Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns

* Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

* Acts as the lead staff and point person when on shift

* Work with the Program Manager to oversee the work of the DSPs

* Approve all DSP timecards and leave requests

* Prepares and manages house schedules in coordination with the Program Manager

* Direct Care responsibilities to include but not limited to activities of daily living (ADLs), food preparation and/or feeding, maintaining required supervision requirements

* Medication management and administration

* Incident Management in coordination with Program Manager and QCO

* Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping

* Ensure ongoing upkeep and maintenance of assigned home

* Ensures overall cleanliness ongoing

* Daily maintenance needs (lightbulbs, filter cleanings, etc.)

* Identifies needed repairs and submits maintenance requests

What Merakey Offers YOU:

We believe in giving back to our team. Merakey provides:

• DailyPay – access your earnings when you need them
• Flexible Schedules & Work-Life Balance
• Health, Dental, Eye, and Ear Benefits
• Employee Referral Bonuses
• Care.com Membership
• Cell Phone Discounts
• Paid Training & Career Development Opportunities

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Ready to make a difference?
Apply today at www.merakey.org/careers to learn more.