Program Manager, Golf Galaxy

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Summary Description

The eCommerce Project Manager is responsible for managing and leading cross functional teams in the evaluation, recommendation, development and implementation of new features, processes and systems to support the eCommerce and OMNI Golf Galaxy business. This role will participate in and guide technology roadmaps and development, ensure that business needs are considered in implementation and across business processes, and partner with key stakeholders to move initiatives forward. The eCommerce Project Manager coordinates scheduling, planning, communications and implementation components of the project in accordance with the overall business objectives and goals and effectively communicates strategy, plans, issues, risk, contingencies, and approach to all levels of the organization. This role cultivates strong interdepartmental and vendor partnerships.

Job Duties & Responsibilities

Program Management:

• Drive the creation and prioritization of the strategy related to the Golf Galaxy web and mobile app experiences
• Actively participate in all technology and related stakeholder planning sessions to bring a perspective of business requirements to bear in the road mapping and development processes
• Synthesize data, industry and internal insights and Athlete feedback to build a comprehensive strategy and experience roadmap in a variety of areas.
• Work cross-functionally with internal and external partners such as Technology, Merchandising, Store Operations, and third-party vendors to drive process and technology deliverables and continually improve our web and mobile experience and ultimately delivers industry-leading experiences for our golfers
• Establish productive partnerships cross-functionally in an effort to represent and ensure that dependent stakeholders are considered in the development of program strategy
• Possess the ability to build compelling, fact-based cases that drive investment and action around the Golf Galaxy improvements and features development at a stakeholder and executive level

Operational Process Management

• Prepare / Create performance reports by collecting, analyzing, and summarizing data and trends. Data will be mined from tools such as internal databases, reporting tools such as INTERA and leveraging data analysis tools such as Excel and Adobe to create actionable insights
• Builds, analyzes and communicates key performance metrics for program areas that fall within the area of responsibility (i.e. core KPI’s)
• Monitor daily, weekly, monthly and quarterly reports and trending activity and drive action from that data Is well-versed and capable of managing all day-to-day operational aspects of the programs under areas of responsibility

Process Improvement:

• Participates and actively contributes to eCommerce Project and Portfolio Management process improvement. Adapts methodology appropriately to fit project and business needs.

QUALIFICATIONS:

• Bachelor’s Degree in Business, Communications, Analytics, or Strategy
• 5-7 years of experience in product/program management, process design, ecommerce
• Strong ability to analyze a variety of data sets and discover insights that can lead to process and technology improvements
• Ability to influence and lead change across multiple stakeholders
• Ability to communicate across several levels in the organization such as peers and executives
• Experience with eCommerce/web technologies

#LI-SL1

Read Full Description