Job Classification:

Project Mgmt, Transformation & Strategy – Project Mgmt, Transformation & Strategy

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology and Operations (GTO) team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Your Team & Role

The Records Management Office within Global Technology & Operations is seeking a Program Manager for the Enterprise Records and Information Management (RIM) Program. This role is responsible for ensuring that Prudential’s records—both internal and customer-related—are properly maintained, preserved, and disposed of in compliance with internal policies, procedures, and external regulations impacting Prudential’s businesses.

Here is What You Can Expect on a Typical Day

• Develop and manage program policies, procedures, and standards.
• Partner with stakeholders across Technology, Privacy, Law, Vendor Governance, Risk, and other control functions to align on program goals and support cross-enterprise initiatives that enable growth while mitigating risk.
• Lead communication, training, and awareness initiatives.
• Provide guidance and support to Records Specialists across business units and corporate areas, including monthly meetings.
• Serve as a subject matter expert and consultant on records and information requirements and best practices.
• Support retention and disposition of physical records and structured/unstructured electronic data.
• Lead and execute Annual Attestation and Quality Review processes.
• Facilitate global retention schedule reviews and updates.
• Oversee third-party relationships and vendor performance in support of the Records Management Program.
• Monitor and report on program metrics, performance, and outcomes.

The Skills & Expertise You Bring

• Bachelor’s degree in business, technology, or a related field.
• 5–7 years of experience in Records Management, Information Governance, Data Management, Business Analysis, Risk Management, or a related discipline. Financial services experience is a plus.
• Knowledge of Records and Information Management principles and practices, including external regulations, cyber risk mitigation, and the value and use of data.
• Experience working in a large corporate environment.
• Technical subject matter expertise and experience managing electronic records (e.g., email, documents, applications).
• Ability to lead independently with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization
• Tech-savvy with strong collaboration and teamwork skills.
• Strong communication skills with the ability to simplify complex concepts.
• Excellent organizational, analytical, and project management capabilities.
• Proven ability to manage multiple high-priority initiatives simultaneously.
• Ability to influence without direct authority
• Self-starter with a proactive mindset and creative problem-solving skills.
• Demonstrated ability to continuously learn and adapt.
• Commitment to driving innovation and process improvement.
• Proficient in Microsoft Office; experience with Power BI, GRC tools, and content management systems is a plus.
• Certifications such as Certified Records Manager (CRM), Information Governance Professional (IGP), Certified Information Professional (CIP), or similar are encouraged but not required.

You’ll Love Working Here Because You Can

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $118,700.00 to $176,600.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance jobs-near-me.org Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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