Program Support Specialist

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<div class="isg-job-description“>Job Title: Program Support Specialist
Payrate: $34.04 hr/W2
Location: Hamilton, NJ 08629
Work Hours:  9 am to 5 pm. lunch period:  1 hour (Unpaid)
Job description:
Equipment to be used by the temporary staffing professional(s) :

• Computer, copier, printer.

Computer software to be used:

• Microsoft Office, Zoom, MS Teams.

Interview Mode

• Virtual.

Knowledge, Skills, education, and/or experience:

• Bachelor’s Degree from an accredited college or university.
• Social Services experience/background.
• Working in an office setting within a social services’ related field.
• Previous employment in a local/federal eligibility office, preferred.
• Ability to understand computer systems as they relate to program activities
• Project management background.
• Training/teaching experience.
• Systems background helpful- but not required.

Role & Responsibilities:

• Coordination of User Acceptance Testing.
• Responding to Help Desk Tickets/Troubleshooting System Issues.
• Writing of business requirements for system changes.
• Train-the-Trainer activities.
• Project management activities- facilitating meetings, coordination of training/materials, change management, coordination/liaison with vendors, local offices, executive management and Information Technology Units.

Required Skills:

• Microsoft Office applications such as Word, Outlook, Teams, Excel etc. Zoom.
• Bachelor’s Degree from accredited college or university.
• Social Services background/experience. Working in an office setting within a social services’ related field.
• Ability to understand computer systems as they relate to program activities.
• Project Management.
• Training/Teaching Experience.

Desired Skills:

• Systems Background.
• Highly desired.
• Previous employment in a local/federal eligibility office.

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

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