JOB DESCRIPTION

Work Location Jordan Field Office – Programme Support Office

Expected duration More than three (3) months, Full-time

Duties and Responsibilities Under the supervision of staff of the PSO, the Intern may be assigned matters such as:

• Data Collection and Analysis: Conduct data collection from various Programme Offices and relevant units. Undertake research to identify suitable qualitative and quantitative data and support ensuring the adequacy and reliability of data presented in all reports.
• Drafting Written Outputs: Support in coordinating the preparation of various written outputs, including background papers, analytical notes, concept notes, proposals and other programme/project related documents and presentations ensuring compliance with organizational standards, and other information products such as charts and infographics to convey messages effectively.
• Project/Programme Support: Support strengthening of Project/Programme Cycle Management, including developing and updating work plans, budgets, monitoring templates, other relevant documents.
• Meeting Coordination: Help organize, coordinate and participate in meetings, including taking minutes when requested.
• Perform other related duties as required, contributing to the overall efficiency and effectiveness of the team and projects.

Qualifications/special skills

• Applicants must be students enrolled in or have recently completed (i.e. commencing the internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or the university degree programme (minimum bachelor’s level or equivalent).
• Applicants are not required to have professional work experience, although prior work experience will be an advantage.
• Excellent IT skills, especially MS Word, MS Excel and MS PPT are required.

Languages

• Excellent command of spoken and written English.

Additional Information UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide direct assistance and protection to a population of 5.9 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with some 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. BACKGROUND The Programme Support Office (PSO) of UNRWA Jordan Field Office (JFO) leads on strategic and programme planning, results monitoring and reviewing, evaluation of programmes and projects, systems strengthening, and supporting the Front Office in providing strategic direction of programme interventions. On completion of the internship, the candidate will have gained: As a UNRWA JFO team member, interns will be involved in various programmes of the Jordan Field and will receive guidance, supervision, and on the job training on a regular basis. Through the assignment, interns will gain a good understanding and increase his/her knowledge of planning, implementation, monitoring, reporting and evaluation of protracted refugees’ situation and UNRWA’s responses. Interns will also be able to carry out research and develop network of contacts within and outside UNRWA. Interns will get exposure to complex, highly operational matters and acquire rich experiences on program management in a fast-paced environment. DESIRABLE QUALIFICATIONS

• Advanced IT Skills – focusing on data analysis and visualization, software applications (e.g., Power BI), or organizational networks.
• Strong organizational skills.
• Excellent communication skills (different types of texts, comms channels, and audiences).
• Creative thinking and growth attitude.
• Experience in project management matters.
• Knowledge of Arabic is an asset.
• An understanding of political, social and economic issues in the region. COMPETENCIES
• Learning and researching: Commits to continuous learning. Keep abreast of new developments in own assignment. Embraces knowledge from diverse areas. Actively conducts research to integrate and organize information. Performs critical thinking and analysis.
• Professionalism: Knowledge of information management and record keeping in electronic media. Evaluates data and courses of action to reach logical, pragmatic decisions.
• Creativity: Actively seeks to improve programmes. Offers new and different options to solve problems or meet needs.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda.
• Technological Awareness: Keeps abreast of available technology. Seeks to apply technology to appropriate tasks. Shows willingness to learn new ways of doing. APPLICATION PROCESS The motivation letter must include:
• Explain your interest in UNRWA and why you are the best candidate for this specific internship. Due to the high volume of applications received, ONLY shortlisted candidates will be contacted for further selection process. GENERAL INFORMATION UNRWA staff and complementary personnel are expected to uphold the highest standards of integrity, neutrality and impartiality at all times. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is an equal-opportunity employer and welcomes applications from all genders. UNRWA encourages applications from qualified females. This is an unpaid internship opportunity. All costs connected with an intern’s participation must be borne by the intern. At the stage of acceptance of an internship placement, interns must prove to the satisfaction of UNRWA that they have adequate medical and accident insurance coverage prior to commencing the placement. Intern placements shall not constitute employment by UNRWA. Interns are considered to be complementary personnel with non-staff status. The purpose of the internship program is not to lead to further employment with UNRWA but to complement an intern”s studies. Therefore, there should be no expectation of employment at the end of an internship. Interns are eligible to apply as external candidates for UNRWA staff vacancies in accordance with normal selection procedures. Please note that UNRWA does not charge fees at any stage of the application process. Vacancy announcements advertised at: https://www.unrwa.org/careers/internships, will be removed at 11:59 p.m. (Jerusalem time) on the deadline date. UNRWA is a non-smoking environment.

Intern Specific text Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.