Quality Assurance Engineer (New Grad – Bilingual)

At LG, we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

Talk about a mantra. Life’s Good with LG!

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you’re encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill-and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That’s why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

As a Quality Assurance Engineer, you will be developing and implementing quality standards to ensure that products meet quality specifications, while working to improve processes and workflows to comply with safety regulations.

Responsibilities:

• Plan, execute, and oversee inspection and testing of products to verify conformance with specifications and deliverables
• Assist operations team in tracking, documenting, and reporting quality levels for CSR (corporate social responsibility), environmental, and health and safety goals/KPIs
• Investigate product complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
• Develop or update company complaint and inspection procedures to ensure capture, investigation, and proper documentation
• Monitor risk-management procedures, and use problem logs to identify and report recurring issues to management and product development teams
• Provide training and support to quality assurance team members, focusing on systems, policies, procedures, and core processes
• Interpret, build upon, and comply with the company’s quality assurance standards
• Maintain the complaint, nonconformity, and corrective action procedure using records and tracking systems, including root-cause analysis
• Document quality assurance activities with internal reporting and audits
• Develop new standards for production and design, with improvements as needed, and create testing protocols
• Identify training needs and ensure company-wide participation
• Pursue continuing education in new solutions, technologies, and skills

Qualifications and experience:

Bachelor’s degree (or equivalent) in engineering or related field

• Professional certification, such as Six Sigma, CQE (certified quality engineer) preferred, but not required
• Bilingual (English and Korean) – a must

Other Skills:

• Attention to detail
• Great communication skills
• Working knowledge of quality assurance terminology, methods, and tools
• Excellent analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version-control procedures, and defect management processes