RAF High Wycombe Post Room Lead

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

RAF High Wycombe

About the job

Job summary

An exciting opportunity has arisen to work within the Station Postal registry team at RAF High Wycombe. We are looking for an active and adaptable team player, to join our experienced and friendly team. 

This role is responsible to Officer Commanding Station Support Services (OC SSF) and in turn Officer Commanding Base Support Squadron (OC BSS).

This position is advertised at 37 hours per week. 

Job description

• Oversee the postal team to ensure they are undertaking their day-to-day duties in an efficient manner.
• Deal with customer complaints and queries as required. Report finding to LM as required.
• Act as the unit postal orderly.
• Provide assurance mail is being handled in application with IAW, JSP 367 & 440.
• Provide support and guidance to customers on correct and most cost effective way to dispatch mail. Operation of Royal Mail online Business account.
• Act as the workplace Radiation Supervisor, ensuring all relevant training is undertaken for Post room.
• Manage and co-ordinate all administrative tasks for completion of F102’s and management of onsite archive facility.
• Cover for other team members in their absence, task and duties to include collecting of official mail from Royal Mail, meeting couriers, and onward sorting of all mail and parcels.
• Be a super user to enable updating of SharePoint sites.
• Be Health and Safety point of contact including the collation of mandatory risk assessment, and Annual Audit.
• Undertake any other administrative duties appropriate to grade and role.

Person specification

We are looking for a self motivated and adaptable individual, who is able to multi task. The individual must have excellent communication skills, conflict management experience, good time management, be able to prioritise their own workload and work autonomously at times. Experience working within a Customer facing environment is essential. At times the role can be physically demanding, it is imperative you are able to undertake manual handling and have a good level of fitness. 

The use of IT systems including SharePoint sites, MS Teams, O365 applications, a good standard of IT.

Working hours are between 0800-1600 dependent on the business needs. Application of the flexible working scheme needs to take this into account. This is an office based role. 

Driving licence is mandatory. 

Licences

Driving Licence

Behaviours

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Working Together

Benefits

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Mrs Judith Denton
• Email : judith.denton110@mod.gov.uk

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

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