Reactive Repair Manager

Job title:

Reactive Repair Manager

Company

Severn Trent Water

Job description

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.EVERYTHING YOU NEED TO KNOWWorking within our Waste Network department as Team Manager (based out of Worcester/Gloucester region), you’ll be leading a diverse team of technical advisors and skilled site supervisors to repair our sewerage network through our contract partners. You will manage resources (people, assets, IT and finance) to meet regulatory and Company targets as well as customer expectations, delivering the highest standards of work for the lowest costs possible. As a Team Manager you will be responsible for the safety and development of your team ensuring they are fit for the future and the demanding area in which they operate. You’ll work proactively with all our internal and external stakeholders, including the Highways, DWI, Environment Agency, local communities and landowners.The role will include being part of a company standby rota which operates 24/7, 365 days a year as does our network. The role will include working across different regions or areas as required.Sound like you? Then read on.Some of your other key accountabilities will include:

• Ensure that all Waste Network repair and maintenance work in your area of control is identified appropriately and delivered quickly through our supply chain partners to avoid customer disruption.
• Expedite the delivery of any repairs where there is need to mitigate and ensure the mitigation process is tracked ensuring no repeat incidents until the repair is completed.
• Travel across the region to be a visible leader within your teams at their various office locations and visible on site with our contract partners.
• Complete audits, process quality and compliance checks and feedback on findings and develop improvement plans to the various teams you support and interact with.
• Establish, manage and monitor H&S standards, processes, communications and training, ensuring safe systems of work are in place for all activities.
• Manage the budget, including operational and capital expenditure and deliver and embed efficiencies.

WHAT YOU’LL BRING TO THE ROLESome direct experience in managing, leading and inspiring teams in a customer-focused operational environment would be advantageous. A good understanding of the sewerage network and drainage repairs is required including civils, lining and patching operations with relevant experience a benefit. You’ll be expected to interact with customers and the general public to deliver a great customer experience, with flexibility to meet both the customer’s requirement and business requirements. Continuous development and improvement of the team is critical so the ability to understand and put in place plans that build the department through constant innovation and improvements is essential. A full UK driving license is required for the role.The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?WHAT’S IN IT FOR YOUWorking here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.With that in mind, here are just some of our favourite’s perks that you’ll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Car allowance
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year

WHATS NEXT?We can’t wait to hear from you.Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at recruitment@severntrent.co.uk.And if your curiosity has peaked and you’re wanting to find out even more, search #LifeAtSevernTrent on social media.Ps. we’ll always let you know the outcome of your application after the closing date – so keep an eye on your phone and emails.

Expected salary

£44845.69 – 54731.3 per year

Location

Worcestershire

Job date

Fri, 30 Aug 2024 01:07:56 GMT

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