Reception & Business Support (Part-time)

Ensuring Chart’s Success…

This part-time receptionist role (22.5 hours per week) involves answering and directing calls, greeting and inducting visitors, and maintaining a welcoming and organized reception area. Key responsibilities include issuing safety equipment, managing contractor and visitor records, booking services like taxis and buffets, and performing administrative tasks such as order processing and database updates. The position requires strong organizational skills, professionalism, and the ability to work independently in a busy environment.

Who are we…

Chart Industries is a leading global manufacturer of highly engineered equipment servicing multiple applications in the clean energy and industrial gas markets. Chart employees over 11,700 people based across 64 global manufacturing locations and 50+ service centres. Recognised for an innovative edge and expansive portfolio, Chart has a global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery, nuclear, water treatment, mining, and LNG to name a few. 

In 2023, Chart acquired Howden, a leading global engineering business. Since 1854, Howden has been at the forefront of developing engineering solutions for the needs of industrial processes. Today, Howden provide mission critical air and gas handling products to clients with our range of highly engineered compressors, blowers, fans, steam turbines and rotary heat exchangers. 

The strategic combination of Howden and Chart expands our offering of products and solutions across the Nexus of Clean™ — clean power, clean water, clean food and clean industrials. Together we are advancing a more sustainable future, by helping our customers to increase their environmental & functional efficiencies and decarbonise their operations. We have a strong corporate identity and a clear purpose – you will be a member of our team shaping the future of the company and participating in helping our customers tackle some of the planet’s most pressing issues.

What will you do…

• Reception Duties: Answer and direct calls, greet visitors, issue passes, and maintain a tidy and welcoming reception area.
• Health & Safety Inductions: Show induction videos, ensure contractors read and sign induction booklets, and maintain induction records.
• Visitor Management: Issue safety shoes, glasses, and Wi-Fi access to visitors, and ensure their presence is accounted for during emergencies.
• Contractor Oversight: Record and manage contractor access cards and verify compliance with site induction processes.
• Administrative Tasks: Create and manage purchase orders, update telephone directories and fire roll-call lists, and handle post distribution.
• Facilities Support: Manage hire car logistics, stationery, printer cartridges, and vending machine fault reporting.
• Security Monitoring: Liaise with security, monitor CCTV, and manage access control systems for employees and contractors.
• Emergency Response: Notify emergency services during incidents, track roof access, and activate emergency sirens when needed.
• Logistics Coordination: Record goods access traffic, manage pickup trucks, and oversee fuel card issuance and control.
• Event Arrangements: Book taxis and buffets as needed and coordinate with internal teams to ensure seamless service.
• System Updates: Maintain records for alarms, fire valves, and contractor training, and input data into relevant systems.
• Ambassadorial Role: Represent the business professionally and ensure a cheerful and efficient presence at reception.

What do you bring…

• Ability to prioritise their work load and be well organised.
• Must be able to work unsupervised and using their own initiative
• Must be professional, friendly, approachable and smart in appearance
• Must be able to work under pressure and in a busy environment
• Previous work in reception area is desirable
• Experienced with Microsoft Office package (Outlook, Word, Excel etc).
• Have the ability to learn new packages and pick up new systems quickly

Our benefits…

• Generous holiday entitlement package
• Howden Pension Plan with a maximum employer contribution of 7% with Scottish Widows
• Enhanced Maternity, Paternity, shared parental and adoption leave pay
• Free onsite parking
• Healthcare cash plan with Healthshield
• Group Life Assurance plan at 3x salary
• Group Income Protection plan
• Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing
• Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc
• Opportunity to be involved in our ESG ‘Bright Future’ initiatives – STEM ambassador & volunteering

Chart is an equal opportunity employer…

The Company intention in respect of recruitment, selection and promotion is to appoint the most suitable candidate for each job regardless of that person’s race, religious beliefs, sex, sexual orientation, marital status, age or disability.

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