The Receptionist is responsible for providing a high level of customer service to internal and external clients, as well providing general office support. The Receptionist performs assigned duties with a high degree of attention to detail and discretion while incorporating new and effective ways to maximize efficiency.
Responsibilities:
Greets visitors and clients
Answers, screens, and directs phone calls and handles mail
Printing, copying, scanning, and other general office duties as required
Schedules and coordinates lunches, meetings, and appointments for partners and staff
Coordinates travel arrangements for partners and staff
Maintains a neat and organized work environment to give clients a positive first impression and to foster efficiency and productivity
Maintains the strict confidentiality of the firm and its clients
Qualifications:
3 years of experience in administrative support work, office practices and administrative procedures
Exceptional organizational skills with strong attention given to details and deadlines
Ability to work well under pressure
Ability to work in a high-volume, deadline-driven environment; while prioritizing, planning, and organizing projects simultaneously
Self-starter who demonstrates a high degree of initiative, sense of urgency, drive and reliability
Experience working in a CPA firm preferred
Flexibility to work additional hours during peak periods of the year (mainly January 15 – April 15)
Experience in Microsoft Word, Excel, and Outlook
Tech savvy with the ability and desire to embrace and learn new software applications
Is courteous, pleasant, and helpful on the telephone and in person