Receptionist

Are you excited about delivering exceptional customer service?

Explore a rewarding career as a Receptionist at Grundfos Pumps!

Join our innovative company, providing world-class service to our customers, visitors, and staff. If you have an interest in customer service and administrative support, apply now!

Grundfos is seeking a friendly Receptionist on a fixed-term contract until August 2025 to join our vibrant Facilities team in Leighton Buzzard. In this role, you will provide exceptional customer service through email and in-person interactions, while also offering vital administrative support to ensure compliance with all relevant legislation and standards. If you thrive in a fast-paced environment and enjoy making a positive impact, we would love to hear from you!

The Team

Our Facilities & QHSE team has a solid work culture focused on value-based service and close relationships with our customers and other important stakeholders. Even though you will experience demanding work situations, we have the ideal balance between fun and hard work. The team spirit is not only present in the department but throughout Grundfos.

What is the job about?

As a receptionist, you will be the first point of contact for our company. Your main goal is to ensure a friendly welcome for everyone and to ensure their time at Grundfos is enjoyable and stress-free. You will also provide administrative support to ensure compliance with all relevant legislation and standards. This is a very different role to a ‘traditional’ reception role, and we are looking for someone who is able to make the environment special for all visitors by maintaining our high standards. 

Primary Responsibilities include:

• Deliver exceptional service to customers, visitors, and staff.
• Service the reception desk between 10am-3pm and provide holiday/sickness cover from 8.30am-5.00pm when needed.
• Ensure that the café area is fully stocked, coffee machine clean and the environment ready to receive visitors at all times. 
• Assist the business in achieving compliance with customer requirements.
• Adhere to health and safety policies and procedures.
• Prepare the café area for lunches, ensuring it is clean and tidy.
• Prepare and service meeting rooms
• Take deliveries and sort post

This role is onsite based in our Leighton Buzzard office, with working hours of 5 hours per day- Monday to Friday. Core hours will be 11am-2pm with flexibility on either side. 

What do you need to apply?

• Previous experience in a busy reception role.
• Familiarity with Microsoft Office 365, particularly Microsoft Word and Excel.
• Good communication skills and the ability to work independently.
• Commitment and enthusiasm.
• A helpful and willing to give things ago attitude to work 
• Physically able and willing to take on manual tasks such as preparing and clearing the café area for lunches and taking deliveries, setting up meeting rooms.

Why Grundfos?

At Grundfos, we dare to do things that others cannot or dare not do. Our skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

Furthermore, we offer: 

• 25 days holiday plus bank holidays 
• Flexible benefits package
• Access to internal training and opportunities
• A wide range of employee benefits and discounts
• Free parking
• Comfortable and modern office working environment.
• Free hot and cold drinks

If this job sounds appealing to you, please send us your resume and motivation letter by clicking on ‘Apply’.

If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or YouTube.

We look forward to hearing from you.

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