In this role you will be responsible for daily reception tasks along with providing support to the Office Management team and wider business. You will ensure the smooth day to day running of the front of house and be the first point of contact for all guests.
Responsibilities
Reception
Meet and greet visitors, offer refreshments and notify appropriate staff of their arrival
Answer and transfer calls, help with enquiries
Help manage meeting room bookings
Order catering for meetings when necessary
Keep reception area and meeting rooms tidy
Set up audio visual systems and trouble shoot problems in meeting rooms, engaging service desk when issues cannot be resolved
Provide support to the team members where necessary
Administration
Post: sort & distribute mail to employees; process/frank daily outgoing mail
Take care of incoming and outgoing courier packages and other deliveries
Taxi bookings
Hotel bookings
Assist with distribution of sports tickets
Print access cards and setting up on the access control system
Assist with archiving
Keep the spredsheets for the office up to date
Work closely with IT, Compliance, Legal and HR teams
Assist with internal events when necessary
Office
Complete daily checks throughout the office
Complete a weekly food/drink order for the office
Organise stationery orders and maintain stationery stock levels
Liaise with printing company (on business cards, letterhead paper, comp slips and trading tickets)
Assist with desks moves and desk relocation
Assist Office Manager with H&S (DSE assessments, Fire Marshal, First Aid duties – training provided)
Help keep office tidy and organized
Use of access control system, adding and removing employees and printing and distribution of cards
Work closely with office suppliers and building management team
Assist with ad hoc tasks
Qualifications
Well presented
Ability to remain calm under pressure
Friendly and confident persona
Strong attention to detail and able to use initiative
Team player with the ability to work independently and reliably on routine or specific tasks
Flexibility with approach to work and daily tasks
Strong Microsoft Office (Excel, Word, Outlook) skills