Receptionist in Rochester, New York

547759BR

Title:

Receptionist

Our Company :

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It’s an exciting time to be a part of H&R Block!

At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day…

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

Job ID:

547759BR

City:

Rochester

State:

New York

It would be even better if you also had… :

Why Work for Us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.

• Wellbeing program , BetterYou, to help you build healthy habits.

• Neurodiversity and caregiver support available to you and your family.

• Various discounts on everyday items and services.

• Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

• Click here to check out all available benefits (https://www.blockbenefits.com) .

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

What you’ll bring to the team… :

• Answer phones and greet clients in a personalized, friendly, and inviting manner

• Match clients with the best-suited tax professional for their needs

• Schedule clients how they would like to be scheduled

• Help to ensure all clients needs have been met during service both in person, over the phone or virtually

• Maintain office cleanliness and organization of resources with team members

• Other duties as assigned

Your Expertise:

• Experience working in a fast-paced environment

• Previous experience in a customer service environment

• Ability to multi-task

• Strong organizational and time-management skills

• Computer proficient with the ability to use Microsoft Office

Posting Title:

Receptionist

Sponsored Job:

#29506

Pay Range Minimum:

11

Pay Range Maximum:

27

Pay Range Information:

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.