Receptionist Office Coordinator (R-17132)

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.

About the role

To provide first class and exceptional visitor and customer experience to all who visit the D&B London Office. This role includes a variety of front-line services, including but not limited management of the reception desk and the provision of a wide range of clerical, general administrative and specialist duties in support of the Workplace team. In this role you will be providing D&B visitors and customers with their first and lasting impression and will be responsible for promoting a positive and exemplary customer experience and it is your responsibility to make our guests experience as welcoming and enjoyable as possible.

Key responsibilities

• Management of front of house and reception services
• To welcome and meet all incoming visitors at reception area in a professional and friendly manner, ensuring all visitor needs are met
• Oversee and manage meeting room requirements
• Coordinate onsite customer and internal events; liaising on all requirements including arranging meeting room layouts and catering assistance.
• Organise the end-to-end process of post, directing all on site deliveries and post for internal distribution, assisting with parcel collection and sending
• Order all stationery and consumables for the office and ensure areas are stocked and adequately and neatly kept and maintained
• Site Safety Security – championing site rules and environment; being the first point of contact for all safety and security enquiries.
• Responsible for the welcoming and site information documentation regularly updating with local information by liaising with local building management, restaurants/shops/fitness centre.
• Invoice payment and setting up new suppliers on Internal procurement system, understanding and adhering to D&B supplier onboarding.
• Assist in the coordination of auditor visitors and collation of documentation and other requirements, in preparation of, and throughout, their onsite visit.
• Submit and manage all requested facilities invoices for payment and perform other administrative duties as assigned.
• Work closely with the Facilities Manager and assist in ad-hoc and planned tasks as requested.

Key requirements

• 2+ years experience in a similar environment.
• Excellent customer service skills.
• Strong interpersonal skills with the ability to interact and communicate effectively.
• Works independently performing administrative functions with minimum amount of direction.
• Friendly approachable representative of D&B, ensuring our customers and visitors feel at home
• Excellent administration, and strong Microsoft office skills
• Excellent planning and organizational skills, which includes a high level of written and verbal communication skills
• Observe and voice of ‘doing the right thing’ to always follow site rules and regulations.
• Role based in Paddington

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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