An experienced Records and Information Management (RIM) Analyst is required to join the WTW RIM function on a permanent basis, operating at a global level. Experience of working in partnership with legal/privacy, cyber & information security, enterprise risk management, compliance, technology and business stakeholders is vital for this role. Experience of working with on and off-shore stakeholders in a multi-vendor environment is also required.
The RIM Analyst will help to review compliance status of the RIM programme through a variety of workstreams and projects aiming to ensure the main principles of information categorization and lifecycle, retention, legal hold management and disposition are effectively implemented across a large diverse company.
The Role
- Assess elements of RIM program compliance against a defined set of requirements, including record categorization against the company Records Retention Schedule, disposition and legal hold processes
- Prioritize reviews with a defined risk-level approach in conjunction with the Line of Business / corporate function remediation plans, providing robust challenge and suggesting actions to overcome barriers where required
- Co-ordinate and explain strategic remediation recommendations to process and system owners
- Liaise with technical specialists and other business analysts from WTW/3rd parties to support remediation ensuring these meet defined requirements
- Act as a Business Partner to various assigned Lines of Business and Corporate Functions
- Track completion of remediation milestones
- Report on progress, highlight, escalate and overcome any issues or barriers to delivery
- Establish strong relationships with process, system, risk and record owners
- Execute regular process to monitor and control in-scope procedures and systems, and drive delivery of the plans against agreed deadlines
The Requirements
- Solid knowledge of record and data retention – legal and regulatory requirements
- Demonstrable knowledge of the lifecycle management of records
- Candidates with implementation of retention requirements and process improvement experience are preferred
- Proven analytical and organizational skills
- Ability to plan, lead and implement projects across regions and work on virtual teams
- Ability to multi-task and prioritize work to meet deadlines
- Must be a self-starter and able to self-direct
- A team player who delivers high quality service in a virtual environment
- Conscientious and driven by an attention to detail with a focus on high quality work
- Proactively looks for ways to improve operational efficiency toward continuous improvement
- Strong communication skills, both written and verbal
- Technical RIM experience in M365 an advantage
- Experience with legacy data remediation planning and implementation preferred
- Effective in a fast paced, busy and pressurized environment
- Adaptive to change
Qualifications
- Min 5 years of overall business management experience in a complex, financial services, or professional services organization
- Min 5 years working in a Records and Information Management (RIM) or Privacy/Data related roll
- RIM certification of industry qualification is desirable
WTW is an Equal Opportunity Employer
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