Records and Information Management Senior Analyst

An experienced Records and Information Management (RIM) Analyst is required to join the WTW RIM function on a permanent basis, operating at a global level. Experience of working in partnership with legal/privacy, cyber & information security, enterprise risk management, compliance, technology and business stakeholders is vital for this role. Experience of working with on and off-shore stakeholders in a multi-vendor environment is also required.

The RIM Analyst will help to review compliance status of the RIM programme through a variety of workstreams and projects aiming to ensure the main principles of information categorization and lifecycle, retention, legal hold management and disposition are effectively implemented across a large diverse company.

The Role

• Assess elements of RIM program compliance against a defined set of requirements, including record categorization against the company Records Retention Schedule, disposition and legal hold processes
• Prioritize reviews with a defined risk-level approach in conjunction with the Line of Business / corporate function remediation plans, providing robust challenge and suggesting actions to overcome barriers where required
• Co-ordinate and explain strategic remediation recommendations to process and system owners
• Liaise with technical specialists and other business analysts from WTW/3rd parties to support remediation ensuring these meet defined requirements
• Act as a Business Partner to various assigned Lines of Business and Corporate Functions
• Track completion of remediation milestones
• Report on progress, highlight, escalate and overcome any issues or barriers to delivery
• Establish strong relationships with process, system, risk and record owners
• Execute regular process to monitor and control in-scope procedures and systems, and drive delivery of the plans against agreed deadlines

The Requirements

• Solid knowledge of record and data retention – legal and regulatory requirements
• Demonstrable knowledge of the lifecycle management of records
• Candidates with implementation of retention requirements and process improvement experience are preferred
• Proven analytical and organizational skills
• Ability to plan, lead and implement projects across regions and work on virtual teams
• Ability to multi-task and prioritize work to meet deadlines
• Must be a self-starter and able to self-direct
• A team player who delivers high quality service in a virtual environment
• Conscientious and driven by an attention to detail with a focus on high quality work
• Proactively looks for ways to improve operational efficiency toward continuous improvement
• Strong communication skills, both written and verbal
• Technical RIM experience in M365 an advantage
• Experience with legacy data remediation planning and implementation preferred
• Effective in a fast paced, busy and pressurized environment
• Adaptive to change

Qualifications

• Min 5 years of overall business management experience in a complex, financial services, or professional services organization
• Min 5 years working in a Records and Information Management (RIM) or Privacy/Data related roll
• RIM certification of industry qualification is desirable

WTW is an Equal Opportunity Employer

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