Records and Information Management Specialist

Summary

The Records and Information Compliance Program Office (RICPO) supports mandated USPTO records and information management programs through providing guidance to USPTO personnel on records and information management laws, policies, and procedures, ensuring compliance with all federal records and information regulations and policies.

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Duties

The physical worksite for this position is located in Alexandria, Virginia. This position is telework eligible per agency and business unit discretion/policy.

The individual selected for this position will…

• Demonstrate comprehensive knowledge of management processes involved in the lifecycle of records, including records schedules, records appraisal, archival management, and NARA retirement and transfer policies in order to effectively manage the USPTO records and information management program.
• Demonstrate knowledge of and skill in addressing conventional straightforward legal and regulatory issues associated with records and information management, such as 44 U.S.C. 31, (the Federal Records Act), 44 U.S.C. 33, Disposal of Records, NARA directives, the Clinger-Cohen Act, FRA, and FAR sufficient to provide assistance with administration for a variety of issues associated with the assigned area of responsibility.
• Perform skill in managing the processes used to transfer inactive records from an agency to the Federal Records Center (FRC). Acts to eliminate any discrepancies either by clarifying and correcting any misunderstandings or by recommending revision of the records schedule.
• Perform skill in developing process improvements for traditional records management methods and procedures in order to improve the overall efficiency and effectiveness of the records and information management program.

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Requirements

Conditions of Employment

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• Suitable for Federal Employment.

Qualifications

You must meet the United States Office of Personnel Management’s (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Administrative and Management Positions

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service.

For this position, the next lower grade level is a GS-13. Specialized experience for this position includes:

• Experience in using systems of record to manage the lifecycle of records: Utilizes SharePoint and other electronic records repositories and Information Technology (IT), such as M365 Compliance Center/Purview to categorize, and assign metadata to manage records;
• Experience in building and designing Microsoft 365 Records Management frameworks, utilizing Purview/Compliance Center to implement retention labels and automatic dispositioning of records;
• Experience in utilizing Microsoft Outlook, Teams, PowerPoint, Word, Excel, SharePoint, etc.), and other software applications; and
• Experience in leading development of electronic records management framework. Proficient in M365 Microsoft Purview, to facilitate and perform dispositioning of electronic records and management of accessioning of records to NARA.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at the advertised grade level.

Additional information

Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Non Bargaining Unit position.

This is a Public Trust position and has a risk level designation of “Critical-Sensitive/High Risk”.

Except as prohibited by law, all applicants tentatively selected for positions needing a Top-Secret Clearance will be required to submit to a urinalysis to screen for illegal drug use prior to appointment and, if appointed, the incumbent will be subjected to random drug testing procedures.

Background Investigation – If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a “well qualified” rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management’s Career Transition Resources website at: OPM CTAP/ICTAP.

CTAP/ICTAP documentation requirements are listed in the ‘Required Documents’ section of this announcement.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

USPTO Job Applicants requiring reasonable accommodation for any part of the application and hiring process should request accommodation(s) from the USPTO at USPTO Reasonable Accommodations.

The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO’s Office of Equal Employment Opportunity & Diversity via email (oeeod@uspto.gov) or phone (571-272-8292).

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• Benefits
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• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
• Review our benefits
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualification requirements for the position. All applicants who meet the minimum qualification requirements, as defined in the job opportunity announcement, will be referred for selection consideration. Preference eligibles are encouraged to submit their supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.).

Your resume will be evaluated based on evidence of your ability to demonstrate possession of any specialized experience and how well your background and experience relates to the self-assessment questions in the job announcement. Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume. A HR Representative will validate the qualifications of those candidates eligible to be referred to the hiring official.

The scored occupational questionnaire will evaluate you on the following competencies. Please do not provide a separate written response.

• Audits and Quality Control
• Records Administration
• Records Disposition
• Records Management

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions, or your score may be adjusted or lowered accordingly which may affect your overall final rating. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. If referred all relevant documents submitted with your application package will be forwarded to the selecting official, due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3), during the interview/selection process conducted by the hiring manager. Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you’ve answered, which may affect your overall final score.

Please click the link below to preview the Assessment Questionnaire:

https://apply.usastaffing.gov/ViewQuestionnaire/12559412

Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application.)

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How to Apply

This vacancy is also being announced under the USPTO’s delegated examining procedures for non-status applicants under Job Announcement Number TMCO-OCAO-24-12559411-DE. Please review that announcement to determine if you are eligible for consideration under that announcement.

You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, please contact the HR Specialist listed as the point of contact before the closing date of this job announcement.

If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this position. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page. Once you have gathered all of the required information and are ready to begin the application process, click the “APPLY” button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. You must click “Submit” at the end of the application process to send your application for consideration.

To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on “Applications.” Click on the position title, then select “Update Application.”

If you experience any difficulties with the application site, help is available! OPM has a Help feature on each page. Use this option when you need assistance.

All required supporting documents will be collected electronically via the USAJobs “Saved Documents” feature.

Personally Identifiable Information (PII)

Personally Identifiable Information (PII) is defined as information that can be traced back to a specific individual and potentially compromise their security or privacy. Examples of PII include: date of birth, Social Security Number, and place of birth.

Please ensure that you have removed all Personally Identifiable Information from all documents prior to submitting or uploading your applications material.

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Agency contact information

Felisha Collins Felisha Collins

Phone

(571)270-0321

Email

Felisha.Collins@uspto.gov

Address

TMCO-Office of the Chief Administrative Officer

Office of Human Resources

Mail Stop 171

P.O. Box 1450

Alexandria, VA 22313-1450

US

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Next steps

You will receive a notice generated by the USAJobs System when you have successfully submitted your application.

You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on “Track Your Online Application.” The four points of notification are:

1. Application Received or Application Incomplete;

2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;

3. Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and

4. Selected or Not Selected

After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant’s responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes.

You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans’ preference, disability, etc.). You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the “Notification Settings” to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.

The United States Patent and Trademark Office offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, paid holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. Alternative Work Schedule (AWS) and Telework Program are available to eligible employees.

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