Records & Information Management Lead

Company

Federal Reserve Bank of Boston

As an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation The bank contributes to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank’s values: diversity, equity and inclusion, innovation, integrity, and leadership.

This job is eligible for a hybrid schedule with some on-site work expected.

About the Position

The Federal Reserve Bank of Boston’s Corporate Strategy & Risk department is responsible for guiding the development and pursuit of the Bank’s strategic priorities, fostering effective risk management and compliance, generating insights for key decision-making, and promoting organizational agility, innovation, and resilience. The department encompasses the Bank’s strategic planning, enterprise risk management, compliance and data privacy, and business continuity functions.

The Federal Reserve Bank of Boston is seeking a meticulous and highly organized Records and Information Management Lead. This role is essential in ensuring the proper handling, storage, and retrieval of all records and information. The ideal candidate will have a strong understanding of records management principles, a keen eye for detail, and the ability to maintain strict confidentiality. This position will support various departments within the Bank, ensuring compliance with federal regulations and internal policies.

The scope of the role includes, but is not limited to:

• Records Management:
• Develop, implement, and maintain records management policies and procedures.
• Ensure the accurate classification, indexing, and filing of physical and electronic records.
• Conduct regular reviews and inventories of records to ensure compliance with retention schedules and regulatory requirements.
• Information Governance:
• Collaborate with legal, compliance, and IT departments to establish and enforce information governance standards.
• Monitor and ensure compliance with federal and state laws, regulations, and internal policies regarding records and information management.
• Provide guidance and training to staff on records management policies and best practices.
• Records Retention and Disposal:
• Assist business areas to develop and manage records retention schedules, ensuring timely and secure disposal of records in accordance with policies and regulations.
• Oversee the secure destruction of physical records containing confidential and sensitive information.
• Digital Transformation:
• Assist in the transition from physical to digital records management systems.
• Implement and manage an electronic records management system (ERMS), ensuring integration with other Bank systems.
• Provide support and training to staff on the use of ERMS and other records management tools.
• Access and Retrieval:
• Review records and information access, ensuring proper authorization and confidentiality.
• Respond to internal department requests for physical records, ensuring timely and accurate retrieval of records.
• Project Management:
• Lead and participate in records management projects, including system implementations and process improvements.
• Work with cross-functional teams to ensure successful project outcomes.
• Reporting and Documentation:
• Prepare and maintain records management documentation, including policies, procedures, and training materials.
• Generate regular reports on records management activities, compliance, and system performance.

Expectations and Requirements:

• Certified Records Manager (CRM) or equivalent certification preferred.
• Minimum of 3-5 years of experience related to records and information management, preferably within a regulated industry.
• Knowledge of federal and state records management regulations and standards.
• Proficiency with electronic records management systems and Microsoft Office Suite.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to train and support staff at all levels.
• High level of integrity and the ability to handle sensitive and confidential information with discretion.
• This role does not currently have direct reports.

Other Requirements:

• Ability to lift and move boxes of records and files, as needed.
• This position may require occasional travel and participation in training sessions.

The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch lists at least once every five years.

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities, or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

The Federal Reserve Bank of Boston is an equal opportunity employer and encourages applications from candidates of all backgrounds and experiences.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice

Read Full Description