Regional Administrative Officer – NE Corporate Support Hub(Ref: 89740)

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

This position is based at NPS 9 CORPORATION ROAD DARLINGTON, DL3 6TH

About the job

Job summary

Please refer to Job Description

Job description

Any Applicants wishing to apply for this role on the basis of a loan/secondment cover, MUST have the permission of their Business Unit Head before submitting an application.

The North East Corporate Support Hub team is based in the Darlington Office however we are open to discussions about the successful candidate potentially being based at alternative North East Probation Office space permitting.

This position is applicable to hybrid working (home and office) under the Civil Service/ Probation Service Smarter Working policy/ toolkit.

Any questions about this role please contact NE Hub Manager, Sheldonlee.mason@justice.gov.uk, for further information.

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band 

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

Overview of the job 

This is a divisional administrative role based in the PS regional office. The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the regional PS Division.

The job holder works collaboratively with other team members to provide the whole range of administrative support services required. The job holder may be expected to support a number of teams/functions within the operational area and is expected to have sufficient knowledge of at least one other role to be able to offer support and

cover during annual leave and sickness absence.

Summary 

The purpose of the role is to support the delivery of divisional administrative functions to ensure efficient and effective business support services are provided to the PS Division. Duties will include:

• Production of documents and reports using computer based systems.
• Maintenance of and contributing to the continuous improvement of administrative systems, processes and workflows to meet Divisional

requirements.

Responsibilities, Activities & Duties 

The job holder will be required to carry out the following responsibilities, activities and duties:

Business Services support

Provide a full range of support services to the PS Division, which will include the provision of a broad range of administrative functions as determined by the Divisional Support Hub Manager but which may include:

• HR

o Absence management recording

o Vetting administration and co-ordination

o Appraisal, reward and recognition recording

o Gift & Hospitality register updating

o Training administration

o Maintaining up to date divisional organisational charts

o Health & Safety administrative support

• ICT

o Change requests processing

o Local information management using established Probation systems

o Quantum point of contact

• Procurement

o I-Proc (requests)

• Other

o Assisting with the design, development and maintenance of computerised and manual records

o To work closely with the local senior management team to ensure that consistent processes are used within the local Probation teams

o Assisting with the production of core process maps which detail operational Probation processes as well as Corporate Support processes

o Processing and recording documents in relation to goods and services

o Administering room bookings, meetings and events

o Responding to external and internal telephone enquiries and personal callers

o Hire Car Booking administration

o General Office Administration

o Handling printing requests

o Circulating Alert office notifications as required

o To use keyboard skills to produce and present documentation effectively

o To respond to correspondence and queries as required

o To record, supply and retrieve accurate data from computerised systems and provide management information to strict deadlines

o To organise and store efficiently paper based information

o To deal with sensitive and confidential data in accordance with data protection requirements

o To work closely with Shared Services to ensure appropriate protocols and procedures are followed

Use communication effectively

• Providing information, feedback and advice
• Influencing and persuading
• Participate in meetings where appropriate
• Using appropriate skills, styles and approaches

Enhance your own performance

• Manage own resources and professional development

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall

be discussed in the first instance with the job holder.

Person specification

Please refer to Job Description

Behaviours

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Managing a Quality Service

Technical skills

We’ll assess you against these technical skills during the selection process:

• Please provide evidence of your experience and/or qualifications in Microsoft: Word, Excel, Outlook and Powerpoint

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
• Telephone : 0845 241 5358

Recruitment team

• Email : Moj-recruitment-vetting-enquiries@gov.sscl.com

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

https://justicejobs.tal.net/vx/appcentre-1/brand-13/candidate/so/pm/1/pl/3/opp/89740-89740-Regional-Administrative-Officer-NE-Corporate-Support-Hub/en-GB

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