Regional Lead – North America, Cyber Incident Response

Introduction

The IBM X-Force Incident Response team is looking for a North America-based professional to manage a team of Incident Response Consultants and to provide business development, delivery, and market growth in the North America region. The candidate must possess thought, technical, and delivery leadership in the core security domains.

– This is a fully remote position in the specified geography –

Your Role and Responsibilities

This position requires a passionate incident response and cyber security leader with demonstrated experience and success working with a decentralized team of security service professionals. You will be accountable for leading the execution of IR services across the North America region within the Reactive Service (i.e., Emergency Incident Response) and Proactive Service domains. In addition, you will be working closely with and assist in the delivery of services as part of a centrally-aligned global team. You must have expert insight into industry trends, current attack techniques, cyber threat intelligence, security threats to our client base, and the people, process, & technology solutions to address these threats.

In this role, you must possess the technical capability to provide expert insight into next-generation incident management techniques, as well as the communication skills to articulate complex situations. You must have hands-on experience with IR operations and implementation of proactive security operations. You preferably will have experience leading high-profile IR scenarios, managing a team, and delivering client solutions at an industry leading consulting firm or company. In this role you will report to the Global Leader for IBM X-Force IR. 25% travel, including international travel may be required.

You will be responsible for the following:

Practice:

• Function as a key member of the X-Force Incident Response practice’s global leadership team and be a strategic innovator.
• Provide practice leadership by facilitating a community of like-minded practitioners to share and exchange ideas for practice growth and improvement.
• Achieve assigned X-Force IR business targets (e.g., signings, revenue, margin, etc.) for the North America region.
• Contribute content and advice to the offering development process.
• Develop productive relationships with leaders of other competencies within IBM.

Delivery:

• Working with global and local teams, help organize project approaches and teams for client delivery.
• Participate in project delivery, to varying degrees depending on project complexity and geography needs.
• Help resolve project issues as they arise.
• Establish demonstrated client relationships in key accounts to help progress the Cyber Security Services portfolio.

People:

• Help establish capability, methodologies, and skill models for the core IR domains.
• Lead a team of security practitioners in the core domain areas across the North America Region.

Required Technical and Professional Expertise

• At least 10 years of experience in conducting incident response investigations and developing proactive security operations solutions related to cyber security incidents and data security breaches.
• At least 2 years of experience working with commercial security consulting teams to develop bespoke engagements and support account teams with pre-sales efforts.
• At least 2 years leading an incident response consultancy practice.
• At least 10 years of enterprise security operational experience.
• Have 5 years of experience leading complex incident response investigations and supporting clients’ executive and/or board members in providing the necessary guidance and translating technical elements into business and executive level concepts.
• Demonstrative experience of speaking at internal and external events on incident response/security-related topics.

Preferred Technical and Professional Expertise

• At least 5 years of experience working with commercial security consulting teams to develop bespoke engagements and support account teams with pre-sales efforts.
• At least 5 years leading an incident response consultancy practice.
• Experience managing a team of advanced incident responders.
• Demonstratable experience of speaking at external events on incident response/security-related topics.

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