Regional Sales Assistant (London)

Regional Sales Assistant (London) in GAC London

Unique Skills:

This is a client facing role – must be able to work non-standard hours when requested. 

Multi-lingual candidates desired. Experience with Salesforce preferred.

This position will support our sales executives based in the Middle East and London, UK. Candidate should have a thorough knowledge of cultural customs, shipping complexities, business practices, and behavior styles relative to the UK, Middle East, Europe, India, and Africa.

Some experience planning and setting up events is preferred as well as the ability to work effectively in a team environment.

Education and Experience Requirements

Bachelor’s Degree in marketing, business administration or related field preferred or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Experience in customer service or related field. Previous experience in the aviation industry preferred.

Position Purpose:

Provides principal administrative support to the Global Vice President of Sales (GVP). Acts as liaison with leadership team, senior management, customers, and other departments within Gulfstream including all levels of personnel. Researches, prioritizes, and follows-up on issues and concerns addressed to the GVP, including those of a sensitive and/or confidential nature. Manage daily multiple Level One customer, VIP and dignitary visits through the London Sales and Design Center (LSDC), ensuring all visits and events are executed to meet the brand standards found at all of Gulfstream’s Sales and Design Centers. Provides administrative, accounting and other general duties for the GVP and the sales team.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

1. Serves as the primary point of initial contact on any matter directed to the GVP; researches and prioritizes incoming issues and determines appropriate course of action, referral, and/or response .
2. Maintains GVP calendar of events and schedules tentative appointments without prior clearance, makes travel arrangements as instructed, and coordinates meeting schedules and assembles necessary background information and meeting minutes.
3. Act as the single point of contact responsible for the successful planning and execution of all customer visits and events held in the LSDC. Coordinates closely with the Savannah Sales and Design Center visit planners to ensure that all visits and events match Gulfstream’s brand standards .
4. Manages the visit planning process for all guests to the London Sales and Design Center including: scheduling, arranging catering, entertainment, transportation, ensuring all audio/visual equipment is working correctly, and other logistics as needed to support the visit .
5. Prepares internal and customer agendas prior to visit, provides corporate materials and binders, and customer gifts .
6. Performs administrative support duties as required. for the GVP and the New Aircraft Sales Team, including but not limited to: using advanced PC applications, filing, directing phone and in-person requests for information, preparation of customer correspondence, travel coordination, and mail processing .
7. Assists the Sales Administration team to maintain the Gulfstream customer relationship management database for the region, prepare aircraft sales quotes and proposals, track division expenditures, organize marketing and direct mail campaigns, and customer shipments .
8. Understand the London Sales and Design Center accounts, and coordination with approved external vendors. Works closely with Gulfstream Finance to ensure office expenses are within budget .
9. Assists coordination and execution of regional air shows and marketing events with periodic local on-site participation as needed .
10. Maintains records for office operations and a live working schedule and visit notes in Gulfstream’s Salesforce CRM database .

Additional Functions:

1. Performs all operational aspects of the office including shipping and receiving, data and records storage .

Perform other duties as assigned.

Other Requirements:

1. Fluency in additional languages preferred.
2. Must be able to handle office accounts.
3. Must be proficient in Microsoft Office including Outlook. Experience with SalesForce desired.
4. Ability to use independent judgment and to manage and impart confidential information.
5. Must have strong verbal and communication skills.
6. Must have excellent customer interpersonal skills and represent themselves in a positive and professional manner.

Additional Information

Requisition Number: 221396

Category: Administration

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 08/26/2024 

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Equal Opportunity Employer/Veterans/Disabled.

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world’s most technologically-advanced business jet aircraft

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