Registration/Dorm Clerk

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Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON, please visit dawsonohana.com.

Job Title: Registration/Dormitory Clerk

Job Summary:

Support mission-critical training at the Federal Law Enforcement Training Center (FLETC) in Charleston, SC by serving as a front-line representative for student housing and registration services. As DAWSON’s Registration/Dormitory Clerk, you will assist incoming and departing students with room assignments, check-in/check-out procedures, and dormitory support needs. Your professionalism and responsiveness help ensure a smooth transition and a positive experience for students participating in law enforcement training programs.

Location: Charleston, SC

Responsibilities:

• Assist with student check-in and check-out procedures, including room key issuance, roster verification, and data entry.

• Respond to student inquiries regarding dormitory assignments, amenities, and campus services.

• Maintain accurate dormitory records, key logs, lost-and-found reports, and registration databases.

• Monitor and document room readiness and coordinate with housekeeping for cleaning or maintenance follow-up.

• Report damages, maintenance needs, or incidents in accordance with established procedures.

• Provide guidance on dormitory rules, safety policies, and recreational opportunities.

• Answer phones, process paperwork, and perform administrative support tasks related to housing operations.

• Coordinate closely with dormitory, housekeeping, and registration staff to maintain seamless operations.

• Maintain confidentiality of student records in accordance with the Privacy Act and FLETC guidelines.

Qualifications:

• High school diploma or equivalent.

• Minimum 2 years of experience in administrative support, front desk, or customer service-preferably in a housing, campus, or hotel environment.

• Ability to interact professionally with a diverse student population and maintain poise under pressure.

• Basic computer and typing proficiency (minimum 40 words per minute with 95% accuracy).

• Able to understand and follow detailed instructions and policies.

• Must not have a criminal record and must be eligible for a DHS suitability determination.

• Current Red Cross First Aid and CPR/Defibrillator certification (must be maintained throughout employment).

Additional Requirements:

• Must be eligible for DHS background investigation and suitability clearance.

• Must be a U.S. citizen or lawful permanent resident with work authorization.

*Contingent upon contract award.

DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. VEVRAA FEDERAL CONTRACTOR

 

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