Rehab Services Receptionist, Physical Therapy, Full Time

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<div class="isg-job-description“>About Us
Located 25 miles south of Rockford and 75 miles west of Chicago, Rochelle Community Hospital has been a cornerstone of the Rochelle community for over a century. As a critical-access hospital, our staff provides state-of-the-art emergency care, diagnostic testing, home healthcare resources, rehabilitation, occupational health, inpatient care, and surgery, as well as a variety of other outpatient services.  At Rochelle Community Hospital, quality care isn’t just our job, it’s our passion. We strive not only to deliver the highest quality and value to our patients, but also to our physicians and staff. As a member of our team, you can expect to work alongside our team of highly trained staff and administrators as we set out to create a higher standard of healthcare for our community. 
Application Process
ALL RESUMES AND APPLICATIONS NEED TO BE SUBMITTED THROUGH ILLINOISJOBNETWORK.COM TO BE CONSIDERED. Please be advised that your application is not complete until you fill out, sign, and submit an Application for Employment for a specific position for which Rochelle Community Hospital is actively recruiting. Your application must reflect that you possess the required qualifications for the position. No sponsorships available.
POSITION SUMMARY
The Rehabilitation Services Receptionist works in a team setting with a significant amount of multi-tasking, including administrative duties involved with coordinating patient and therapist schedules as well as completing eligibility checks, prior authorizations, insurance verification, benefit details, monitoring incoming faxes, pre-registrations, and managing copay information in EPIC, along with assisting in billing, file management and office cleanliness and organization.
POSITION QUALIFICATIONS
– education/Licensure/Certification or credentials
                Required:

• High school diploma or equivalent

Preferred:

• Active CPR certification or able to obtain within 6 months of hire

– Skill/experience/Competency

• Experience with customer service.
• Solid verbal and written communication skills
• Preferred- 1 year receptionist experience.
• Preferred- experience with EPIC electronic medical record.
• Competent computer knowledge and able to utilize all Microsoft Office.
• Ability to perform essential duties with detail and accuracy.
• Aptitude to multi-task and handle duties with interruptions effectively. 
• Accuracy and Proficiency with typing skills.

WORK ENVIRONMENT/PHYSICAL DEMANDS
– Work Environment

• Fosters collaboration, open communication, and employee well-being, leading to excellent patient care and job satisfaction.
• Welcoming, organized, and efficient. It serves as the first point of contact for patients and significantly impacts their overall experience. Key elements include a friendly and helpful, comfortable waiting area, and efficient check-in/check-out processes.
• Working in hospitals/clinics, potentially with exposure to bodily fluids or diseases.

– Physical Demands

• The ideal candidate must be able to work and complete all physical requirements of the job with or without reasonable accommodation.
• Light work seldom may lift not more than 50 lbs. maximum with assistance, with occasional lifting and/or carrying of objects weighing up to 25 lbs.
• Able to meet tight deadlines in a fast-paced work environment.
• Generally, the position involves sitting, desk work and computer duties.

Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender identity, national origin, sexual orientation, age, marital status, medical condition, physical or mental disability, protected veteran status, or any other legally protected status.

 

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