Repair Technician

position Summary

The Depot Repair Technician manages all incoming capital equipment at our Hauppauge, NY depot location. This includes receiving, evaluating, and repairing/refurbishing (or returning to a third-party repair facility) and then returning equipment to the Customer. This role also handles all administrative work in the process, including Customer quotes. The Depot Repair Technician coordinates between all parties involved, communicating directly with STERIS Field Reps and the STERIS Technical Support team, and directly with Customers through each step in the process.

What You Will Do As a Repair Technician

• Receive all equipment sent to the depot (both Customer-owned and STERIS loaner equipment) and followdisinfection, sterilization, and decontamination procedures
• Troubleshoot, repair and/or perform preventative maintenance on equipment, including both mechanical/electrical work and troubleshooting/loading/upgrading of software as needed.
• Perform disassembly, reassembly, replacement, or repair of defective parts; this may require modification, rewiring, or manufacturing replacement components.
• Test equipment and install engineering and specification changes in accordance with technical documentation.
• Prepare and maintain reports on repairs and in-process inspections related to testing and visual workmanship.
• Manage the process to have Customer-owned and/or STERIS loaner equipment repaired by 3rd party repair companies.
• Prepare Customer repair estimates, obtain authorization for billable repairs, and provide Customers with ongoing status reports of all work being done.
• Order and maintain inventory of necessary repair parts for all STERIS capital equipment products.

What STERIS Offers

• Competitive pay + overtime opportunity

• Annual merit review and a bonus plan

• Extensive hands-on training and development

• Medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, and paid vacation time and paid holidays

The experience, Skills, and Abilities Needed