Representative Payee Associate – Eatontown, NJ

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The ideal candidate will possess the following qualifications:

• Associate’s Degree Preferred
• High School diploma plus 2 years of related office experience required.
• Valid Driver’s License required
• Spanish speaking a plus!

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey/Community Solutions Alliance, we put our heart and soul into everything we do. We are seeking a Representative Payee Associate to join our team.

Location: Tinton Falls, NJ

Work Hours: 8:30am-4:30pm M-F

Rate: $19.23 – $21.15/Hour

Essential Duties & Responsibilities:

Banking & Financial Management

• Monitor client and resident deposits, balances, and outstanding payments daily and monthly.
• Process disbursements for bills (room and board, pharmacy, personal needs, vacation, etc.) and approve/load debit cards.
• Complete bank deposits via scan or in-person and participate in monthly bank reconciliations.
• Set up new accounts, create budgets, and assist program managers in tracking monthly expenses against income.
• Monitor accounts to ensure compliance with SSA resource limits and manage spend downs as needed.

Benefits & Eligibility

• Complete applications, renewals, and updates for Social Security, Medicaid, SNAP, and other benefits.
• Ensure long-term care, SSI/SSDI, and Medicaid eligibility requirements are met.
• Report changes in income, resources, or eligibility status to SSA, County Assistance Office, Veterans Administration, and other agencies.
• Support beneficiaries with disability, updating reports and redetermination.

Compliance, Reporting & Auditing

• Maintain accurate, up-to-date financial records in banking software and other accounting systems, retaining files per agency and regulatory standards.
• Prepare and submit required Representative Payee Reports and statistical data to SSA and other agencies.
• Calculate resident rent per state-mandated formulas, track rent schedules, and complete annual room & board agreements.
• Conduct annual financial reviews and audits using established tools, provide follow-up on deficiencies, and escalate compliance issues when needed.
• Send monthly reports to Program Directors on account balances, thresholds, and outstanding requests.

Community & Staff Support

• Provide benefit information to authorized agencies serving beneficiaries.
• Build and maintain working relationships with SSA, Department of Public Assistance, County Assistance Office, and community resource agencies.
• Train new House Managers and program staff on resident account procedures, debit card use, and SNAP requirements.
• Attend ISP meetings and provide financial updates as requested.
• Serve as a liaison between beneficiaries, families, and program operations to ensure financial stability and compliance.

General Administrative Duties

• Answer and return phone calls in a timely and professional manner.
• Open, review, and process mail related to beneficiary accounts.
• Maintain confidentiality and adhere to HIPAA, agency policies, and code of ethics.
• Perform other duties as assigned.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan — both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay — access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package – https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!