Restaurant Manager – Full Service

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each every guest. Hyatt is a place where high expectations aren’t just met-they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It’s a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. 

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovate, Hyatt employees are forward thinking and passionate about hospitality. Respect, Hyatt employees are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are focused on providing authentic hospitality. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent. 

Goal of the Restaurant Manager: Responsible for the managing the daily opportunities required by strong leadership, and manage the day-to-day operation of hotel outlets. This position is also ultimately responsible for the quality of service provided. 

The Restaurant Manager Responsibilities may include:

• Supports and Manages the Hotel Outlets while working closely with the Food & Beverage Director and other hotel departments
• Responsible for short and long term planning of all Outlets, potentially including the Restaurant , the Lounge, In Room Dining, Coffee Store
• Ensure effective hiring, training, development, promotion and continuous reinforcement
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Full understanding of Associate engagement
• Develop and implement creative strategies for revenue enhancement and cost containment
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans
• Responsible for maintaining a high energy, positive, professional appearance
• Plan, coordinate & manage special events and holiday functions
• Ability to take the initiative to run the outlets as a free standing entity

Outlet Managers are an integral part of the hotel’s overall Food and beverage team. Your colleagues will include the Banquet Manager, Executive Steward, Beverage Manager, and Room Service Manager. Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.

Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Restaurant Manager and find yourself as the Assistant Food & Beverage Director within a few years. Three quarters of Hyatt’s management staff is promoted from within, just about all of your function heads are promoted internally as well. The statistics are there; make it your next step!

Hyatt employees work in an environment that demands exceptional performance, yet reaps great rewards…whether it’s career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.

Qualifications

• Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule
• A true desire to understand and anticipate the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
• Candidates should be extremely detail oriented and organized
• Candidates should possess proven leadership skills
• Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
• Hotel experience and a thorough understanding of restaurant service
• Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties. 

Here are a few reasons why you should join our Hyatt Regency Cleveland Family!

General Perks:

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
• 50% off at 1890 Restaurant
• 25% off at Marengo Spa
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Paid Holidays, Sick Days and Vacation Days
• Connect with thousands of National and Local Partners for Various Discounts
• Located near RTA stops and pick ups
• Discounted Parking Passes

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt’s wellbeing assessment tool “Hyatt Well-Check”
• Hotel gym access
• Affordable Medical, Dental and Vision Coverage after 30 days of employment

Development:

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of development tools through the Hyatt Learning
• Education assistance of up to $1,000 per year toward personal growth and development

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

• The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality in 2022, for the 18th consecutive year
• Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others
• When we say people, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic

Our Values: Respect jobs-near-me.org Integrity jobs-near-me.org Humility jobs-near-me.org Empathy jobs-near-me.org Creativity jobs-near-me.org Fun 

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Are WE what YOU are looking for?

If the answer is YES, then please click the link and apply!

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