Restaurant To-Go Host – Eataly Aventura (New Store Opening)

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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge

Job Description

A Restaurant To-Go Host is the first and last point of contact with guests at a restaurant and is responsible for diligently and efficiently overseeing takeout and delivery service. This position is known as a Sales Associate at Eataly. Reports to the Restaurant Manager.

Receives to-go orders for restaurants and accurately inputs them into the system
Takes, processes and packages delivery orders
Assists customers with food options and any questions regarding the menu
Ensures takeout and delivery orders are provided to the assigned customer
Provides friendly and prompt service
Performs other duties as required or assigned

Qualifications

1+ year of experience in a high-volume restaurant
Basic computer skills
Excellent communication skills
Customer service orientated and a passion for hospitality
Ability to multi-task and answer customer questions
Knowledge of Open Table, RESY or other reservation systems preferred
High school diploma or equivalent preferred

Job Requirements

Availability to work a flexible schedule including evenings and weekends
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to do occasional lifting

Additional Information

Benefits and Perks