Retail Consultant, Newcastle Area Retail Consultant, Newcastle Area

Drive connections that matter in every moment.

Optus is more than just a telco – we’re the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team of 6,000+ passionate people embrace a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. Here, you’ll find a community that thrives on challenging themselves and changing the game. A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility and a healthy dose of daily optimism.

We’re on the lookout for an experienced Retail Sales Consultant to join our Newcastle area on a casual basis who shares this excitement, thrives in a collaborative, results-driven culture & feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

The day to day

• You are the face of Optus delivering customer service brilliance powered by Optimism
• Learn all about our cool tech products and services by sharing your knowledge in a way that’s easy to understand
• Bring your charm by providing personalised solutions & product expertise – your smile is your secret sales weapon!
• Team up with your colleagues to create a welcoming haven – together, we learn, grow, & create memorable moments that matter

What you’ll bring. How you’ll Thrive. 

• Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets
• Tech Explorer: You are always on the hunt for the latest tech trends that you can playback
• Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions
• Team Spirit: You thrive in a collaborative, customer-focused environment

How we’ll support you. 

• Salary: $34.00 p/h Inc. super & applicable loading
• Healthcare: make your health a priority with exclusive discounts on health insurance and 24/7 access to our Employee Assistance Program
• Employee discounts: make life easier (and more affordable) with 25% off Optus products and unique shopping discounts with our retail partners
• Employee referral program: be rewarded for growing our network and connecting great new talent through our Employee Referral Program (from $800 to $13,500 per referral).

Intrigued – but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

At Optus, we’re not just building networks – we’re building the future – and your passion and expertise will directly contribute to innovating and improving the lives of millions. Ready to challenge yourself and change the game? Apply now. It starts with yes.

Optus is committed to fostering an inclusive workplace that embraces diversity in all its forms. We provide equal opportunities to all qualified candidates, regardless of gender, cultural background, disability status, sexual orientation, or military service history. If you require any adjustments or support during the recruitment process, please contact AccessibleRecruitment@optus.com.au or call 1800 309 170. We’re here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

Keen to see what it’s really like to work at Opus? Search #OptusLife on LinkedIn to go behind the scenes!

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