Retail Management Consulting Senior Manager

Role: Retail Strategy & Consulting Senior Manager

Location: London

Mobility: Up to 100% – UK & Ireland based travel

Career Level: Senior Manager

The team:

Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows.

Accenture Strategy helps companies think beyond existing models and see around corners, to build resilience, embrace change and shape new futures—applying the lens of 360˚ value to everything we do. Accenture Consulting helps our clients transform their organisations, business functions and cross-industry ecosystems, leveraging cutting edge technology, platforms and data to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position.

Retail Strategy & Consulting is a diverse team of driven individuals, who share a common passion for reinventing the future of retail. From delivering new, innovative technologies, to reinventing supply chain and stores, and enabling organisational and operational excellence, we are committed to helping our clients transform to meet their challenges today and the future. Our team pride themselves on being retail specialists with a relentless focus on knowing what is happening in the market, understanding the client context and identifying value and delivering solutions that are both differentiated and practical as we often get involved in implementing our solutions and recommendations. We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways.

As part of our team, you will learn grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail.

In our team you will learn to:

• Build deep client partnerships
• Solve our retail clients’ most challenging problems
• Deliver outstanding work that exceeds client expectations
• Lead project teams of highly talented consultants from across Accenture
• Leverage cutting edge data analytics to support data-driven insights and decisions
• Embrace the extensive global retail ecosystem that Accenture can provide to our clients delivering end-to-end solutions from strategy through to implementation and execution

In this role you will:

• Partner with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement
• Work with our clients to bridge and connect business outcomes through innovative and practical solutions
• Lead and deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel
• Take end-to-end responsibility for project delivery; leading project approach, delivery and management
• Proactively manage clients, expectations, and team members
• Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work
• Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery
• Lead client relationships; to support delivery and develop new opportunities
• Use your knowledge of key trends and drivers in the industry including market, customers, suppliers and competitors to add to project delivery
• Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers
• Play a leading role in team development; coaching our team members, leading training sessions and being a part of our active social community

We are looking for experience in the following skills:

• Proven track record of delivering projects and creating business value
• Experience leading consulting engagements and/or complex transformation programs in a retailer
• Deep experience and understanding of how technology, data and AI unlock business value for retailers
• Ability to quickly grasp, analyse and solve complex problems
• Ability to architect projects; approach, delivery and management
• Ability to play a lead role in the origination of new work and the sales process
• Lead commercial management of consulting engagements
• Ability to form strong client relationships particularly at the senior levels
• Ability to structure ideas and solutions, to communicate clearly and concisely
• Ability to develop new concepts and break-through thinking
• Excellent written, oral and presentation communication skills
• Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities

Set yourself apart:

• 8+ years in Strategy consulting, Consulting and/or project delivery experience in the Retail industry including: delivery to agreed scope, time scales and budgets
• Functional experience in one or more of Stores (experience design, operating model transformation, labour model, standards and optimisation, omni-channel, fulfilment); Supply Chain (B2C, B2B fulfilment, demand / supply planning, Warehouse management systems, Intelligent automation, Physical logistics); Merchandising and Product Development (integration commercial planning)
• Experience developing business strategy and translating it into business outcomes
• Deep Functional expertise in technology, digital disruption, future trends and/or innovation
• Data fluency – data driven, analytical and logical thinking skills needed to help solve our client’s biggest operational challenges
• Knowledge of Agile ways of working and techniques (e.g. Design Thinking)
• Ability to handle challenging and complex client situations and emerge with a positive resolution for both client and company

What’s in it for you

At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice!

We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you.

Closing Date for Applications 31/08/2025

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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