Revenue Cycle Trainer (5032)

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The PBS Trainer provides training and documentation to newly hired and seasoned employees PBS employees. Training will include, but not limited to, Athena/IDX (CB), insurance websites, and department specific protocol. The incumbent in this position will utilize a high level of in-depth applications knowledge to provide training for each department’s needs.

PBS Trainer 100%

• Conduct classroom and/or one-on-one based trainings on the use of SIU HealthCare’s systems.
• Demonstrate in-depth knowledge and experience with SIU-HC supported applications, including but not limited to Athena IDX (CB), TouchWorks, Epic, Cerner and Precision BI
• Must possess the ability to understand the integration of applications and their impact on business processes and operations.
• Provide on-site guidance and assistance to end users as necessary.
• Review and develop and update timely training methods and training material.
• Maintain effective communication with end users to understand problems and adequately troubleshoot issues.
• Work directly with all SIU HealthCare staff to provide mentoring, education and training in the use of SIU-HC IS supported applications within the patient care setting.
• Perform needs assessments and monitor compliance to ensure transfer of learning.
• Perform alpha testing for all new systems enhancements and projects.
• Support and work closely with end user application specialists and Help Desk.
• As needed act as a back up to the follow-up teams, customer service team and registration/non-RSS team

1. High school graduate or equivalent
2. Any one or any combination totaling one (1) year (12 months) from the following categories:
a. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, Management, Finance, Business or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
i. 30 semester hours equals one (1) year (12 months)
ii. Associate’s Degree (60 semester hours) equals eighteen months (18 months)
iii. 90 semester hours equals two (2) years (24 months)
iv. Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
b. Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field including progressively more responsible work experience in a training, quality analyst, or leadership capacity
3. Two (2) years of experience in patient revenue cycle including, but not limited to: patient registration, eligibility verification, scheduling, referrals, and authorizations, claims billing, insurance follow up (government and non-government), denial management, coding, cash management, payment posting, customer service, and collections.
4. Two (2) years of work experience with programs such as Epic, Athena, IDX, or Centricity Business (CB)
NOTE: Experience in 3 – 4 above can run concurrently

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If you require assistance, please contact the Office of Human Resources at hrrecruitment@siumed.edu or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
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Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.