(RN) Perinatal Clinical Ops Coord/RN Supervisor – 137738

DESCRIPTION

UC San Diego Health is a Magnet designated organization, which is a prestigious recognition that applies to only 10% of all U.S. hospitals. Magnet is the “gold standard” for nursing excellence and is based on strengths in five key areas, which include transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovation and improvements and empirical outcomes. UC San Diego Health has held its Magnet status since 2011.

The Perinatal Clinical Operations Coordinator provides essential 24/7 on-site leadership combining clinical operations management with administrative support functions for our perinatal service line. This role oversees daily operations and coordinates patient flow processes from triage to discharge for birthing patients, newborns, and neonates at our two distinct birthing centers. Our La Jolla campus at Jacobs Medical Center includes a level III regional NICU, labor & delivery unit, high-risk antepartum unit, birth center, and a postpartum unit. Our Hillcrest campus includes a level II community NICU and a labor, delivery, recovery, and postpartum (LDRP) unit. Our growing Women and Infants service line currently manages over 5,000 deliveries per year with quality metrics reflecting the highest standards of care and evidence-based practices.

This position is designed to enhance operational efficiency, patient safety, and experience through both real-time clinical leadership and administrative support to the perinatal leadership team.

ESSENTIAL FUNCTIONS

Clinical Operations:

• Dynamic Resource Allocation: Real-time deployment of nursing staff across 134 beds (66 OB + 68 NICU) based on fluctuating census and acuity, ensuring appropriate nurse-to-patient ratios for both stable and critical patients.
• Clinical Crisis Response: Immediate response to obstetric and neonatal emergencies, neonatal resuscitations, and coordinating multidisciplinary teams.
• Bi-Campus Coordination: Facilitate patient transfers, float staff between campuses, and ensure equitable resource distribution across both facilities.
• Patient Flow Management: Oversee admissions, transfers, and discharges to optimize bed utilization while maintaining quality and safety standards.
• Physician Partnership: Serve as primary nursing liaison for on-call physicians, addressing concerns, facilitating communication, and ensuring seamless care delivery.
• Staff Support & Retention: Provide real-time mentoring, conflict resolution, and support to approximately 80 staff members per shift working in high-stress, high-acuity environments.
• Quality & Safety Surveillance: Monitor patient safety indicators, identify near-misses, and implement immediate corrective actions.

Administrative Support Functions (as directed):

• Scheduling Support: Assist with staff schedule maintenance, shift adjustments, and coordination of coverage gaps in collaboration with unit leadership.
• Timekeeping & Payroll: Support accurate timekeeping processes, verify staff hours, manage time-off requests, and assist with payroll-related documentation.
• Staffing Analysis: Compile and distribute transparent patient flow metrics, census numbers, staffing reports, and productivity data to support operational decision-making.
• Resource Management: Contribute to utilization of supplies and resources in a cost-effective manner that supports delivery of care.
• Quality Projects: Assist unit-based leadership team with quality improvement projects, data analysis, and reporting initiatives.
• Communication & Documentation: Communicate professionally verbally and in writing; maintain accurate operational records and reports.
• Problem Resolution: Identify issues, develop action plans, and collaborate with nursing, physicians, and other departments to resolve operational challenges.

MINIMUM QUALIFICATIONS

• Bachelors degree in Nursing.

• Registered Nurse (RN) issued by the state of California.

• BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.

• Current advanced NRP certification.

• Two (2+) or more years of recent perinatal nursing experience (L&D, Mother-Baby, or NICU).

• Advanced knowledge of high-risk obstetrical care or neonatal critical care.

• Demonstrated leadership experience in acute care settings.

• Strong crisis management and rapid decision-making capabilities.

• Strong critical thinking and problem-solving skills to manage multiple levels of information and responsibilities, and to quickly assess complex problems to develop potential solutions.

• Must have excellent skills to communicate and influence effectively with all levels of staff, physicians, patients and external constituents, both verbally and in writing.

PREFERRED QUALIFICATIONS

• Masters degree in Nursing, Business, or Healthcare Administration.
• Clinical area certification (i.e. RNC, RN- NIC) or Nursing Administration Certification.
• Advanced NRP and/or AWHONN Advanced Fetal Monitoring Certification.
• Two (2+) or more years of nursing leadership or Charge RN experience.
• Experience with Epic and Epic Stork.
• Experience with payroll systems, scheduling software, and workforce management tools.
• Previous experience at UCSD Health inpatient perinatal units.

SPECIAL CONDITIONS

• This position integrates clinical operations leadership with administrative support functions, requiring flexibility between hands-on clinical coordination and administrative work.
• This position is eligible for shift differentials and may require occasional on-call.
• Weekend and holiday shifts required.
• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. “Misconduct” means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace