ROI Clerk – Health Information Management

We are looking for highly motivated individuals to join our ever growing team here at Bingham. You must be willing and able to learn new skills and adapt to change often, as the medical field is ever changing. You must have good communication skills and be detail oriented. We have multiple providers of all specialties and are located in several of our surrounding areas. If you are looking for a rewarding and fulfilling career and enjoy fast paced environments this will be a good fit for you.

JOB REQUIREMENTS

Minimum Education: High School Degree or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

Minimum Work Experience: Previous related work experience is preferred.

Required Skills, Knowledge, and Abilities: Must have good typing, telephone & communication skills. Must be organized and have the ability to multi-task. Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

ESSENTIAL FUNCTIONS

Acts as the main receptionist in the HIM department. Releases protected health information (PHI) to patients and/or other third party entities with proper authorization, and other facilities; physician’s offices, hospitals for continuation of patient care. Protect patients’ health information for confidentiality, authorized access for treatment, and data security. Retrieval of old records (not on micro-film are located in the basement cages, offsite), these records are retrieved when necessary; release of information, continuation of patient care. Retrieves faxes and voicemails daily. Orders department supplies every week. Sorts mail and delivers throughout department. Provides good telephone etiquette and customer service. Willingness to provide coverage for other staff members as requested by the Director. Demonstrates the ability to work with a high degree of independence, with attention to detail ensure records are complete and accurate. Demonstrates ability to handle fluctuating levels of pressure and stress. Demonstrates strong organizational skills with the ability to prioritize. Demonstrate excellent written, interpersonal, oral communication skills with personnel, health care providers and patients needing assistance. Demonstrates the ability to operating independently in solving record keeping problems. Ability to perform other duties as assigned by Director.

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