Hotel: 

Phoenix Glendale Renaissance

9495 West Coyotes Blvd

Glendale, AZ 85305

Room Service Server

Part time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Starting: $14.70/hour

Get To Know Us: Ready to elevate your career in the heart of Glendale, Arizona? Renaissance Glendale Hotel & Spa, a full-service hotel, invites you to join our energetic team. With 324 hotel rooms, 100,000 sq ft of conference space, and unbeatable amenities, this is where your growth begins.

Primary Purpose: 

The primary purpose of the Room Service Associate is to provide guests with an excellent room service experience.

Work Performed: 

The Room Service Server will be tasked with the following duties, responsibilities, and assignments: 

• Presents menus, answer guest questions, and suggest food and beverage items;
• Take food and beverage orders, relaying them to the kitchen;
• Serve and deliver room service items to guests;
• Compute bill and accepts payment, tracking sales receipts;
• Report tips for tax processing;
• Maintain wait station by keeping area tidy, clean, disinfected and stocked with glasses, silverware, and related supplies;
• Set-up, delivery and presentation of room service orders and VIP amenities;
• Coordinate amenity delivery request in connection with the kitchen department;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management and
• Any and all other work as required to complete the primary purpose of the position.

Qualifications: 

Required Prior Experience: 

Prior customer service experience 

Preferred Prior Experience:

Six (6) months of previous server, and/or cashier experience 

Preferred Education: 

High school diploma or equivalent 

Required Licenses/ Certification: 

Food Safety Training certified or become certified within first 60 days of employment.   

Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology: 

Previous experience with Micros operating system 

Physical: 

Able to lift a minimum of 50lbs occasionally 

Able to lift 10lbs regularly 

Able to push/pull 20lbs regularly 

Able to bend and squat repeatedly 

Able to walk and stand for duration of scheduled shift 

Other: 

Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays 

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

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