RSOC Operator – Flex

Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations.

We’re hiring a reliable, experienced, FLEX RSOC Operator! The persons in this position will maintain a safe and secure environment for customers and co-workers by monitoring premises and performing search procedures.

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Responsibilities:

• Track employee time and attendance
• Monitor alarms and electronic security systems
• Track the progress of security patrols
• Receive calls from interior guard posts
• Respond to client requests
• Facilitate incident response efforts
• Initiate notification and escalation procedures
• Document significant incidents
• Perform primary analysis of operational procedures
• Provide assistance to customers, employees, and visitors in a courteous and professional manner

Qualifications:

• High school diploma or GED equivalent
• Must have 1 year of experience as a security officer
• Must have open availability to work all shifts and schedules
• Minimum 1 year of customer service experience required
• Minimum 1 year of call center experience required
• Must have reliable transportation
• Must have good communications skills
• Ability to stand or walk for long periods
• Must be able to walk/run flights of stairs on a daily basis.
• Ability to think clearly during crisis or high-stress periods
• Must be reliable, have a positive attitude, and uphold ethical

License # CP-51-MD-0009590-2014

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